Networking Issues - 'Resolving host' & General Connection Failures

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Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Hi,

This is a bit of a last resort. I'm running Windows XP SP3 on a fairly old computer from around 2006 (3.2ghz, upgraded to 4gb RAM etc.) I use a Belkin 802.11g wireless card, connecting to a Linksys WRT54G wireless router.

A few months ago, I started having odd connection issues. Nothing new was installed/uninstalled. Previously, the last thing uninstalled was a Steam version of M&M:Dark Messiah, but that was about a week previous. What would happen is that whilst browsing the internet (Chrome) the browser would not connect, saying 'Resolving Host'. When this was happening, no other browser would work (they'd just be 'loading'). Other programs would work (so, League of Legends would work except for the 'browser' bits such as news, Google Talk would work). I would have full signal, packets being sent, and I could always connect to the router config utility. I looked around, read a load of stuff about DNS problems, tried the fixes, with no luck. Eventually I stumbled across someone who recommended I turn off UPnP function of my router. I did so, and things miraculously worked. No problems at all.

Until last week. Despite the UPnP function being off, and despite not changing anything (to my knowledge) my internet has gone crazy again. It's worse than before. Posting this was an exercise in frustration - more 'resolving host' problems. Interestingly, the problem has spread to other programs - AdAware can't connect to the server and thus can't run, apparently; other scanners show no malware/spyware. Connecting to League of Legends is much slower - although once I am in the game, it runs entirely properly - as low a ping as ever. I've searched around and entirely failed to find a solution that works. On Chrome I disabled DNS-pre fetching, and that seemed to help, for about 2 minutes. Then back to normal.

I have had ZoneAlarm installed in the past, and have Avast! running. I recently reinstalled ZA after the problems restarted to see if that would change anything, but nothing so far.

Any help? I'm more than willing to provide extra information - not entirely sure what would be relevant.

Thanks a lot!
 
Joined
Apr 5, 2008
Messages
11,761
Howdy,

You could post your HijackThis log and see if anything shows up


Download HijackThis to your desktop
  • Close all open windows
  • Double click on HJTSetup.exe on your Desktop
  • Click Run and Install
  • It will install to Program files by default
  • it will launch Hijack This
  • Click on "scan system and save a logfile" usually in notepad
  • Copy and Paste the logfile in your next post
  • Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Hi,
Here's the HiJackThis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:55:40, on 06/04/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\wltray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\Belkinwcui.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Last.fm\LastFM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apple Software Update\SoftwareUpdate.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\David\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [wltray.exe] C:\WINDOWS\system32\wltray.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [CTXFIREG] CTxfiReg.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\David\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Belkin Wireless Utility.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://www.directsong.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.com/play/classic/SimCityX.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O22 - SharedTaskScheduler: Deskscapes - {EC654325-1273-C2A9-2B7C-45D29BCE68FB} - C:\Program Files\Stardock\Object Desktop\DeskScapes\deskscapes.dll
O22 - SharedTaskScheduler: Stardock Vista ControlPanel Extension - {EC654325-1273-C2A9-2B7C-45D29BCE68FD} - C:\Program Files\Stardock\Object Desktop\DeskScapes\DesktopControlPanel.dll
O22 - SharedTaskScheduler: StardockDreamController - {EC654325-1273-C2A9-2B7C-45D29BCE68FF} - C:\Program Files\Stardock\Object Desktop\DeskScapes\DreamControl.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

---

Any ideas? Thanks!
 
Joined
Apr 5, 2008
Messages
11,761
You could try disabling Spybot - Search & Destroy....and removing Zone alarm...as a test
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Alas, no luck. Still resolving host, still unable to connect to AdAware's service.

Any other things I could try?
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Did that. AdAware still couldn't connect, Chrome worked beautifully, for about 5 minutes. Then, back to resolving host.

Any other ideas? You can understand my frustration at this point - thanks for taking time to help!
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
That said, my whole internet is browsing slightly faster (when working). So small bonus...
 
Joined
Apr 5, 2008
Messages
11,761
Is this the free AdAware.....in settings I believe you can set the download place manually....if it is the free one uninstall it and reinstall it from the Adaware site.....I use to use it but it is now over blotted
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Oh - and just to clarify - it's not just AdAware that's broken. iTunes has problems connecting to it's store - patchy at best (currently not working at all!)
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Currently, everything seems to be working fine (in the process of downloading AV5). If not adaware, then what do you recommend?

I'll post back tomorrow - if the internet manages to stabilise (no resolving host problems) by then, then I'll declare the problem solved and opine your praises with gushing verbiage. If not, then I'll run AV5 and then repost the HiJack log.

Thanks for your time anyway!
 
Joined
Apr 5, 2008
Messages
11,761
If you like Adaware then still use it...........I run online scans now and then......one I use is SuperAntiSpyware.......but I uninstall it after I scan
 

Lanarion

Thread Starter
Joined
Apr 6, 2010
Messages
8
Alas - not entirely fixed. Slightly better than before (rarer resolving host moments) but they definitely are back. Three attempts on this page...

Any ideas?
 
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