1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

New Neverending pop ups from internet explorer while on chrome

Discussion in 'Virus & Other Malware Removal' started by ashlikesanime, Feb 19, 2020.

  1. ashlikesanime

    ashlikesanime Thread Starter

    Jul 29, 2019
    I'm not sure if this is an actual virus but it feels like one. So the problem is that when I'm on Youtube (or other sites but mostly YouTube) when suddenly internet explorer will pop up and start spamming a bunch of tabs saying "how to get help in windows 10 and they're pretty much impossible to keep up with so they end up freezing my computer pretty bad. If anyone knows how to fix this please help! I've tried to delete internet explorer but it didn't work....
    I own a HP laptop that has windows 10.
  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Please do the following in that HP laptop:

    Download and save the TSG System Information Utility (SysInfo.exe) file.
    After it's been downloaded and saved, double-click it to run it.
    Information about your HP laptop will appear.
    Return here to your thread, then copy-and-paste the entire text here.

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!


Short URL to this thread: https://techguy.org/1240478

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice