New account transfer

I have one user account that I cannot get to work with my printer. The printer works with all other accounts both Adm. and limited. HP has not been able to solve the problem and I would like as a last resort to open a new account for this user. How can I move all of their files and settings to a new account or is this possible?

 

How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151

 

Thanks for the quick reply. Sorry for the double post . Would the administrator please delete it?

 

You can delete the duplicate yourself...

 

I copied all the files to the new account as per the link to MS that you sent. Is there a way to transfer Outlook Express and favorites to the new account? How about bookmarks in Firefox?

 

Can anybody help?

 

You can make a backup of all of the email and settings in both Outlook Express and Thunderbird to another media like CD-R's, DVD or thumb drive and then import to the proper areas on the new account in the proper places. There should be some info in the help on both programs that will give you the proper instructions on how to accomplish this task.

How to back up and to restore Outlook Express data
http://support.microsoft.com/kb/270670

A link for Thunderbird to backup email

http://www.experts-exchange.com/Storage/Q_21277826.html

 

Thanks for the link. I getting ready to leave on vacation so I will try this when I get back.