I can see that when it was about 85% it only had 2K power instead of at least 25K, hence you didn't have a lot of chargeMy old battery was working fine, but if I unplugged it, it would only stay charged for a very short time. So, I realized that since my laptop was purchased in 2014, my battery was old and I should replace it. So, I wasn't haven't any charging problems.
I only unplugged it while charging with a different charger. Obviously that didn't work.
I have an IT guy from my old employer that has dell products. So, he gave me 2 updated chargers. These light up when plugged in. They charge perfectly (no problems). I thought it was my settings and tried everything I could think of, but nothing worked. For example, I left it plugged in last night and when I got up it was fully charged. Once the laptop was turned on, it started losing a charge immediately. So, I calibrated it. and it is 99% charged (it's charging pretty fast - I'm writing down the what time it is and percentages. I'm going to see if it stays charged while plugged in.
If not, I'm calling the company and returning it. I will just use my old battery until I could take it somewhere to have it serviced. Then I guess I will probably buy a Dell battery. Don't know what else to do.
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