1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

New Belkin Router does not connect

Discussion in 'Networking' started by Audio Guy, Sep 10, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. Audio Guy

    Audio Guy Thread Starter

    Joined:
    Sep 10, 2007
    Messages:
    4
    I have a Toshiba Satellite A25 laptop which is about 3 years old - it connects wirelessly to a SMC Router (7004 VWBR) - I recently added a Belkin router (Belkin N1 router) - my laptop shows that router, however is unable to connect to it (even though I chose the 802.11 b option on the router, considering the fact that my Satellite may not be able to communicate with this router.

    The Belkin router does connect well with my Sony VAIO laptop. Can you please help me and let me know if I need to change any option on my Toshiba laptop or the Belkin router.
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    What are the indications of the failure to connect? Does it see the wireless network?

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. Audio Guy

    Audio Guy Thread Starter

    Joined:
    Sep 10, 2007
    Messages:
    4
    The machine can see the router- when I press the 'Connect' button, it tries to connect to the Belkin router (N1), but after sometime it does not connect and goes back to the default position, wherein it shows the router, but is disconnected. It connects easily, however, to the old SMC router(7004VWBR - 802.11b configuration).

    The following message shows in IPCONFIG (with the LAN cable connected) :

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Shalini's>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : shalini
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Toshiba Wireless LAN Mini PCI Card
    Physical Address. . . . . . . . . : 00-02-2D-7D-7E-4C

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-00-39-14-2E-EC
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Tuesday, September 11, 2007 10:02:17
    PM
    Lease Expires . . . . . . . . . . : Friday, September 08, 2017 10:02:17
    PM

    C:\Documents and Settings\Shalini's>


    WITHOUT THE NETWORK (cat5) CABLE, THE FOLLOWING MESSAGE IS THERE :

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Shalini's>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : shalini
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Toshiba Wireless LAN Mini PCI Card
    Physical Address. . . . . . . . . : 00-02-2D-7D-7E-4C

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
    ernet NIC
    Physical Address. . . . . . . . . : 00-00-39-14-2E-EC
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Tuesday, September 11, 2007 10:02:17
    PM
    Lease Expires . . . . . . . . . . : Friday, September 08, 2017 10:02:17
    PM

    C:\Documents and Settings\Shalini's>

    Hope the above helps - Thanks.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    If you're using encryption on the Belkin router, disable it and see if that's the issue. I suspect that you may be using WPA, which is probably not supported by the older machine. Also, if you use WEP with passcodes, they sometimes are not interpreted the same way for different equipment brands. For WEP, you should ONLY use the HEX key option.
     
  5. Audio Guy

    Audio Guy Thread Starter

    Joined:
    Sep 10, 2007
    Messages:
    4
    I have all the security modes/ encryption modes disabled currently - but still it is not connecting :confused:
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Sounds like a basic compatibility issue. Have you configured the new router to ONLY use 802.11b/802.11g, and disabled all the other modes?
     
  7. Audio Guy

    Audio Guy Thread Starter

    Joined:
    Sep 10, 2007
    Messages:
    4
    Yes, the new router is confgured to operate on only 802.11b mode (I have disabled the 'g' and 'n' modes) - still the problem continues !
     
  8. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    You may have to consider another model or make of router.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/622105

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice