I ordered and today received a new Gateway DX4831 07 Window 7 Desktop Computer and a new FHX2300 23 inch Gateway Monitor. I connected the monitor and computer in accordance (I used the HDMI cable connection between the computer and the monitor) with the included documentation double checked the connections and then turned on the monitor first and then powered up the computer. The monitor displays Gateway for a second or two and then after about 10 seconds it quickly displays no signal before going completely black. Upon turning on the computer, it beeps once and then after about a minute I hear a whirring sound as if the hard drive is turning. After that, the computer is very quiet (as I have read in reviews that it should be), but the monitor remains black no matter how long I leave the computer on. This is the second Gateway DX4831 07 I have ordered/received in the last two weeks. The first one did the same thing and I sent it back and reordered the same model hoping the second one would work. I really want to keep this computer rather than send it back a second time since it is full of features for the price. Gateways support is virtually nonexistent so this is not a reasonable option. All I can do is return it for a full refund within 30 days of purchase. Can you tell what the problem is likely to be and how I can solve it so that I can keep this computer. Ive read in some of the online reviews that opening up the case wont like void the warranty but I have not dared to attempt this.