To daz1:
-- Okay, this is going to sound weird, but I got a ping of 69 ms, which is good, but it took me about half an hour to even be able to connect so speedtest.net. First time I went there, I dropped connection several times and could not reconnect even when I used the diagnose repair function. Then, I went and unplugged my modem and router, waited a minute and plugged them back in, then I hit the reset button on the router. I came back up and I was able to get to speedtest.net, but it told me to install Adobe Flash Player, and then I kept disconnecting from that site.
Anyways, long story short is that when I finally was able to connect, speedtest.net came up instantly and I got a good ping, but it took forever to get to that point.
I seem to experience brief periods of high connectvitiy, but get disconnected frequently and experience periods where it says I'm connected to the internet, but pages take minutes to load, require lots of refreshing, or don't load at all.
--Note: at 2 different points in time, I got higher pings (104 and 344), but when I selected "your results," I got the screen that said it was unable to connect, and click the button to diagnose connection issues. I tried refreshing several times, but was not able to get the code to copy and paste the results.
Here's the google.uk tracert:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>tracert
www.google.co.uk
Tracing route to
www.l.google.com [72.14.204.103]
over a maximum of 30 hops:
1 163 ms 204 ms 204 ms 192.168.1.1
2 321 ms 607 ms 613 ms dynamic-acs-24-239-203-1.zoominternet.net [24.23
9.203.1]
3 736 ms 921 ms 1433 ms dynamic-acs-24-101-13-50.zoominternet.net [24.10
1.13.50]
4 1944 ms 1228 ms 1433 ms static-acs-24-154-0-177.zoominternet.net [24.154
.0.177]
5 1251 ms 181 ms 102 ms sl-st20-pit-0-1-3.sprintlink.net [144.228.178.37
]
6 132 ms 102 ms 103 ms sl-bb23-rly-15-0.sprintlink.net [144.232.20.216]
7 107 ms 208 ms 151 ms sl-crs1-dc-0-2-0-0.sprintlink.net [144.232.25.20
]
8 117 ms 159 ms 78 ms sl-st30-ash-0-1-0-0.sprintlink.net [144.232.19.2
28]
9 345 ms * 102 ms 74.125.49.232
10 54 ms 82 ms 76 ms 216.239.46.248
11 162 ms 102 ms 76 ms 66.249.94.46
12 122 ms 98 ms 44 ms iad04s01-in-f103.1e100.net [72.14.204.103]
Trace complete.
C:\Users\Sammy>
Here's the ping to google.co.com:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ping
www.google.co.com
Pinging site238.co.com [216.195.78.32] with 32 bytes of data:
Reply from 216.195.78.32: bytes=32 time=202ms TTL=49
Reply from 216.195.78.32: bytes=32 time=224ms TTL=49
Reply from 216.195.78.32: bytes=32 time=250ms TTL=49
Reply from 216.195.78.32: bytes=32 time=259ms TTL=49
Ping statistics for 216.195.78.32:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 202ms, Maximum = 259ms, Average = 233ms
C:\Users\Sammy>
Here's the ping to dslreports:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ping
www.dslreports.com -f -l 1472
Pinging
www.dslreports.com [209.123.109.175] with 1472 bytes of data:
Reply from 209.123.109.175: bytes=1472 time=201ms TTL=52
Reply from 209.123.109.175: bytes=1472 time=220ms TTL=52
Reply from 209.123.109.175: bytes=1472 time=245ms TTL=52
Reply from 209.123.109.175: bytes=1472 time=168ms TTL=52
Ping statistics for 209.123.109.175:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 168ms, Maximum = 245ms, Average = 208ms
C:\Users\Sammy>
I flushed the DNS before doing any of this using the cmd prompt as administrator.
I checked, and the DNS client is set to automatic.
My ipconfig /all is copy/pasted below in response to John.
To JohnWill:
ISP: Armstrong Cable Services.
Modem: Motorola SURFboard model SB5100
Router: Linksys WRT54GS
Wireless USB Card: I can't find any model number directly on the card, but the manufacturer is Ralink Tech., it's an 802.11g USB Wireless LAN Card.
Security type says WEP, but I didn't set it to that, so I don't know if it needs to be something different.
Using Windows 7 Home Premium, Internet Explorer 8. As far as I know, everything is completely up to date. I even saw a recommended update for Ralink Tech. (the manufacturer of my wireless usb card), and I installed that, too.
Some of these might have mixed results, because sometimes I had a brief period of good connectivity, but most of the time doing these I had bad or no connectivity\ (See my response to the above post). Also several times throughout trying to do these ping tests, my computer did not detect any wireless networks at all, so I waited until it could find my network before continuing.
-- I didn't do a system restore, because it's a brand new computer. Also, how do you do a system restore? The only time I've ever done one was on my laptop when it was having errors, I was prompted to, but I didn't initiate it myself.
-- I have not tried a direct connection with a cable. I'm not on the same floor as the master computer, and my computer is huge so I'd probably have to get my brother to help me take it downstairs, and I hope it would still work if I unplugged the cable from the main computer on the network. However, my laptop works just fine on the wireless connection in the room I'm in now.
-- I don't know what disabling the encryption means, so it's probably safe to say I have not tried that.
-- I just set up the wireless connection yesterday. In the Networking tab, there are no other connections but this one, so I think that would be a "yes" to this question.
-- All other computers on the network function normally, including the main computer that is connected with a cable downstairs (desktop), both of my brothers' computers (laptops, wireless), my dad's laptop from work (wireless), and my own laptop (wireless).
Here are 3 different times when I pinged 74.125.45.100:
C:\Users\Sammy>PING 74.125.45.100
Pinging 74.125.45.100 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
C:\Users\Sammy>
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ping 74.125.45.100
Pinging 74.125.45.100 with 32 bytes of data:
Reply from 74.125.45.100: bytes=32 time=785ms TTL=53
Request timed out.
Reply from 74.125.45.100: bytes=32 time=134ms TTL=53
Reply from 74.125.45.100: bytes=32 time=48ms TTL=53
Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 48ms, Maximum = 785ms, Average = 322ms
C:\Users\Sammy>
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ping 74.125.45.100
Pinging 74.125.45.100 with 32 bytes of data:
Reply from 192.168.1.109: Destination host unreachable.
Reply from 192.168.1.109: Destination host unreachable.
Request timed out.
Request timed out.
Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
C:\Users\Sammy>
-- All my pings to yahoo.com said this:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.
C:\Users\Sammy>
Here's what came up when I typed in NBTSTAT -n:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>NBTSTAT -n
Local Area Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []
No names in cache
Wireless Network Connection:
Node IpAddress: [192.168.1.109] Scope Id: []
NetBIOS Local Name Table
Name Type Status
---------------------------------------------
SAMMY-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
SAMMY-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered
C:\Users\Sammy>
Here's ipconfig /all:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Sammy>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Sammy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : zoominternet.net
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : zoominternet.net
Description . . . . . . . . . . . : 802.11 USB Wireless LAN Card
Physical Address. . . . . . . . . : C8-3A-35-C1-B6-10
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::51ff:19c7:b2ba:6527%14(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.109(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 13, 2010 12:47:26 PM
Lease Expires . . . . . . . . . . : Saturday, August 14, 2010 2:05:26 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 348666421
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-EE-0F-5E-00-1B-21-41-CF-1E
DNS Servers . . . . . . . . . . . : 24.154.1.67
24.154.1.8
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 6C-F0-49-EE-F6-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.zoominternet.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : zoominternet.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:14cb:841:e710:3445(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::14cb:841:e710:3445%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Sammy>
I don't know why it says media disconnected for some of the lines. Nothing is disconnected: I made sure everything was plugged in at 3 different points in time.
--Also: I cannot figure out how to boot in safe mode with networking. I googled how to do it, and everyone says to press F8 at the startup screen and I tried that several times, but it never booted in safe mode.
-----------------------
Anyways, thanks both of you for your responses, and I apologize if this is difficult to read....I tried to format it as best I could.