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New computer slowing down progressively?

Discussion in 'All Other Software' started by Shoko, Aug 4, 2012.

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  1. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    System Information
    ------------------
    Time of this report: 8/4/2012, 01:46:40
    Machine name: V***-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: English (Regional Setting: English)
    System Manufacturer: MSI
    System Model: MS-7680
    BIOS: BIOS Date: 07/27/11 14:31:21 Ver: 04.06.04
    Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
    Memory: 8192MB RAM
    Available OS Memory: 8174MB RAM
    Page File: 3380MB used, 12965MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode


    Okay, Hi!
    I got my computer around June, and it is now August. I expected lot of great things from my computer actually, mostly to be able to play games on max or near max graphics without lag. To be able to render high quality videos without lag. To stream live videos or games i'm playing without lag. And for a faster computer in general. When I got my computer in June, it was fully capable of doing ALL of these things without issues, however I've noticed a few things that are slowing down...

    1. My computer takes a longer time to start up. (I shutdown my computer every night)
    2. I cannot record graphic intensive games with fraps, or live stream comfortably on max graphics anymore.
    3. My computer in general takes a longer time to load files, and freezes from time to time.

    Now these are not serious issues, but they are not what I expected to be occurring only 2 months after purchasing this computer. It was literally perfect the first day, and did everything I listed above without any issues.

    Note:
    1.Since I've first bought my computer, I've downloaded a good deal of programs and online PC games, and deleted some that were unneeded.
    2. My computer should not be infected with anything, I've scanned it with AVG 2012, and Malwarebytes.
    3. I recently got a blue screen error today, so i system restored my computer back to around late July, it's running normally now but not as well as i'd like it to.

    Why is my computer slowing down and what can I do to fix it?

    Thanks ahead of time!
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    6,215
    Run Msconfig and look at the Startup tab. It lists all the programs that run after you login. Usually slow downs are caused by too many running programs in the background.
     
  3. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    This is what lunarlander is referring to. I'll walk you through it and advise what programs should run at startup.

    --------------------------------------

    Click Start.

    In the search bar, type MSCONFIG and hit Enter. Click the "Startup" tab.

    Write down only the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.
     
  4. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
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    In the start-up tab I have:

    Skype
    Microsoft Windows Operating System
    Media Finder
    Sandboxie
    Overwolf
    Akamai NetSession Client
    Google Update
    Super-Charger
    AVG Internet Security
    PlusService
    Apple Push
    iTunes
    Java(TM) Platform SE Auto Updater 2 0
    Adobe Acrobat
    Adobe Reader and Acrobat Manager
    GamersFirst LIVE!
     
  5. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    Click Start.

    In the search bar, type MSCONFIG and hit Enter. Click the "Startup" tab.

    Remove checkmarks from the following entries:

    Skype

    Microsoft Windows Operating System

    Media Finder

    Sandboxie

    Overwolf

    Akamai NetSession Client

    Google Update

    Super-Charger

    PlusService

    Apple Push

    iTunes

    Java(TM) Platform SE Auto Updater 2 0

    Adobe Acrobat

    Adobe Reader and Acrobat Manager

    GamersFirst LIVE!

    Click "OK."

    Reboot the machine.

    Once in Windows, you will receive a prompt alerting you of the changes we made.

    Place a checkmark in the box and click "OK."
     
  6. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    Hi again, I did as you told me to do and the only improvement I've seen is in the speed of my desktop loading upon restart. I am still unable to do tasks such as high quality video rendering or recording of a game at a comfortable FPS, but such tasks are still able to be done. Really, I just do not believe my computer is working at its best, like it was the first week I had it.

    Programs such as "Gamers First Live!" and "Overwolf" I removed a long time ago. Why are they still showing up on my computer, and does that mean other programs I've uninstalled did not fully uninstall like I believed them to?

    Thank you for your help ahead of time.
     
  7. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    The idea behind that process is that if you have less programs launching at startup, you will have less processes running in the background as you're playing games, rendering video, or whatever.

    With your system's hardware, these types of things should be no problem. What graphics card do you have?

    -----------------------------------------------------------------

    Sometimes when programs are uninstalled, the loading points in the registry aren't deleted and MSCONFIG still detects them.

    Whenever you uninstall something, I suggest using Revo Uninstaller.

    -----------------------------------------------------------------

    While your computer is idle at the desktop, do the following:

    Right-click the Taskbar.

    Click Task Manager.

    Click the Performance tab.

    Take a screenshot of this window and attach it in your next post.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
  8. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    Programs running in the background are not affecting my computer performance. They never have, because my CPU Usage rarely goes above 10%...
    http://i.imgur.com/bwgbK.png
    The processes tab.


    Graphics Card Information:
    Card name: NVIDIA GeForce GT 430
    Manufacturer: NVIDIA
    Chip type: GeForce GT 430
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DE1&SUBSYS_13353842&REV_A1
    Display Memory: 4065 MB
    Dedicated Memory: 993 MB
    Shared Memory: 3071 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: DELL ST2010
    Monitor Id: DELF018
     
  9. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
    Wow, there really isn't very much going on there at all.

    If you're sure the computer isn't as fast as it was, you can do a fresh install of Windows to take care of any software related problems.

    But with that little going on, there shouldn't be any software reason to explain the slowness.

    ------------------------------------------

    Another idea would be to run benchmarks on your hardware to make sure they're performing how they should.
     
  10. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    How do I run benchmarks on my hardware? Since you and I believe software isn't affecting my computer speed, I will not go through the trouble of re-installing windows.
     
  11. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,444
    I would suggest updating to AVG 2012 or better yet, IMO, remove AVG and try Microsoft Security Essentials
     
  12. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    I have no problems with AVG 2012, and I've paid for the program in store, i'm not going to simply toss it away because you told me to without a legitimate reason. Also my AVG is up to date.
     
  13. md2lgyk

    md2lgyk

    Joined:
    Jul 3, 2003
    Messages:
    1,061
    AVG was highly rated at one time. It's sort've outdated and bloated now. There are better programs available.

    You seem certain you aren't infected with something, but I'd bet that you are. For a 2-month-old computer to be noticeably slower that when new, there is something going on. I'm not a malware expert, so can't give you specific steps to follow. I'm sure one of the experts will chime in and help (if you're willing to listen).
     
  14. Shoko

    Shoko Thread Starter

    Joined:
    Sep 25, 2011
    Messages:
    15
    Better programs like? If you give me a good program then I'll actually bother to use it. Microsoft security essentials is the reason my old computer got infected because it doesn't detect anything. And what type of virus, or malware simply slows down your computer. It's not a MAJOR slow, just a slight one where my FPS in games isn't as high as it was before. And when I try to edit HQ videos, my computer freezes up from time to time. It never did this before, so i'm wondering what I can do to get my computer working like new again.

    Sorry if I sound a little impatient, I'm open to any ideas anyone might have really.
     
  15. TheShooter93

    TheShooter93 Cody Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,012
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