New Dell Computer Shuts Down When Tipped Forward

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

perrijs

Thread Starter
Joined
Nov 2, 2018
Messages
3
So this just happened...I bought a brand new computer from Office Depot. A Dell XPS 8930. As I was about to plug in my headphones to the back of the tower, I tipped the PC forward slightly to get a better view and it shut down. It booted back up, however, curious as I was...I tipped it forward again and it shut down. This time, it took a good five minutes before the power button would respond.

Google searches have not brought me any answers. Though, I may not know which keywords to type in. This is definitely the first time I've run in to such an issue. Any ideas? Someone suggested loose hardware. I barely tipped the thing at all :/ Thanks so much for your help!
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
It is faulty.Return it as not working properly under guarantee & get a replacement. Any computer that has problems like this from the onset, will continue to have problems
It is most likely something loose inside that is shorting out. Continued use risks completely wrecking the computer
 

perrijs

Thread Starter
Joined
Nov 2, 2018
Messages
3
Augh seriously....This is the THIRD faulty computer I've returned in the past two months then. The first two were refurbished, so I decided to go for a new one. I'm about to lose my mind here. Thanks for the reply though
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,077
Show Office Depot the problem. They might be able to repair it on site and give you back a fully working computer.
 

perrijs

Thread Starter
Joined
Nov 2, 2018
Messages
3
Thanks for your replies! I ended up returning the computer and just buying a cheaper computer and installing my own graphics card. (I kept buying computers with graphics cards already in them? I know this shouldn't be a problem but apparently it was rofl) It is completely silent and totally lovely. So thank you to dvk01 for advising me to return the broken thing!
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top