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New Dell Computer Shuts Down When Tipped Forward

Discussion in 'Hardware' started by perrijs, Nov 2, 2018.

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  1. perrijs

    perrijs Thread Starter

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    So this just happened...I bought a brand new computer from Office Depot. A Dell XPS 8930. As I was about to plug in my headphones to the back of the tower, I tipped the PC forward slightly to get a better view and it shut down. It booted back up, however, curious as I was...I tipped it forward again and it shut down. This time, it took a good five minutes before the power button would respond.

    Google searches have not brought me any answers. Though, I may not know which keywords to type in. This is definitely the first time I've run in to such an issue. Any ideas? Someone suggested loose hardware. I barely tipped the thing at all :/ Thanks so much for your help!
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    It is faulty.Return it as not working properly under guarantee & get a replacement. Any computer that has problems like this from the onset, will continue to have problems
    It is most likely something loose inside that is shorting out. Continued use risks completely wrecking the computer
     
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  3. perrijs

    perrijs Thread Starter

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    Augh seriously....This is the THIRD faulty computer I've returned in the past two months then. The first two were refurbished, so I decided to go for a new one. I'm about to lose my mind here. Thanks for the reply though
     
  4. plodr

    plodr

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    Liz
    Show Office Depot the problem. They might be able to repair it on site and give you back a fully working computer.
     
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  5. perrijs

    perrijs Thread Starter

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    Thanks for your replies! I ended up returning the computer and just buying a cheaper computer and installing my own graphics card. (I kept buying computers with graphics cards already in them? I know this shouldn't be a problem but apparently it was rofl) It is completely silent and totally lovely. So thank you to dvk01 for advising me to return the broken thing!
     
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