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Discussion in 'Web & Email' started by judyk1950, Jan 17, 2011.

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  1. judyk1950

    judyk1950 Thread Starter

    Joined:
    Jan 17, 2011
    Messages:
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    A friend of mine cannot send me a new email, she can respond to emails I send her but when she tries to send me a new email it comes back s undeliverable. I have not changed any of my settings.
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
    Nov 28, 2005
    Messages:
    63,004
    First Name:
    Chuck
    Hi and welcome to TSG.

    Your friend should fist check to make sure your e-mail address is accurate in her address book. If she is using some type of auto-complete function (as found in MS-Outlook) she needs to make sure it is filling in the exact correct address. I have seen MS-Outlook repeatedly use a e-mail address that I manually entered incorrectly into the "To" box one time.

    Does the undeliverable reply she gets include any kind or error number or explanation of why the message was undeliverable? If you post the error message here, be sure to "x" out or modify enough of any e-mail addresses to prevent any spambots trolling this site from snatching it.
     
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