New hotspot wont connect

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Mslewis

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May 8, 2021
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Hey TSG, I have a Dell laptop and it's not letting me connect to the hotspot or it says it's connected but nothing is loading up on my computer. Help!
 

TerryNet

Terry
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Mar 23, 2005
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81,488
Some information about the computer and the hotspot is necessary. If running Windows include ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
(In Windows 10 you may have to use some other procedure to get a Command Prompt window.)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
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