New HP computer won't connect to the wireless internet

[andyaugie]

Hi,

I have a new HP computer that detects my wireless internet but when I try to connect, it just says "unable to connect." Sometimes it will connect alright but other times like right now, it will not connect. I have tried the USB thumb drive trick but it doesn't help either. If you have an idea for me, that would be great.

Thank you!

 

[Bernardo]

Are you sure it's your wireless it's trying to connect to?