New HP Laptop Error

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-Tom

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Nov 21, 2011
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Okay, so my sister has bought a laptop and she wanted me to set it up. It's brand new HP Pavilion dv7, on the first boot it took 2 hours to start up and after putting in user details it started to install HP software which halfway through it blue screened. 2 hours to start up already set off alarm bells so I started it in safe mode and noticed it hung on a ATI driver, so not being able to create a backup disk because windows hadn't even booted yet I decided to duel boot it with Ubuntu 11.10 just so she can use the laptop until I get a windows repair disk. Anyways, installing ubuntu for some reason thought "backup" meant "okay" after I clicked on "New Partition Table...", so here I am with a now formatted hard drive I decided to go ahead with the ubuntu installation. Apart from the installation is being very slow and consistently crashing on copying files. Sometimes I get to setting up user sometimes it crashes before that and the errors are very random. When booting into live disk it seems fine and fast, so something tells me theres a problem with the internal hard drive? Also when I checked the battery status it says Battery(not present). I think this is one faulty laptop.

I said I should format the drive and let her take it back but she ordered it online through work because she got a discount. I have no idea what I should do now.

Thanks,

Tom
 

-Tom

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Joined
Nov 21, 2011
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I managed to install Ubuntu 11.10 all the way to the end but now when I boot I get error : hd0 out of disk?
 

Triple6

Rob
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Dec 26, 2002
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52,933
You should absolutely have her return it. If its new and faulty then that's what the warranty is for.
 
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