New laptop blue screens and now freezes/pixelated

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theredgem

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Joined
Dec 29, 2012
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3
Hi all,

Purchased a Lenovo G580 yesterday with Windows 8 on and before I give up hope and return this computer I was looking for some advice.

Yesterday throughout the day I was getting blue screens and having to restart the computer - to do with ntoskrnl.exe, igdkmd64.sys, CLFS.SYS, WppRecorder.sys, dxgkrnl.sys. I was advised to check my drivers so I updated what I could find and the Intel website updated a number of drivers.

Now I am not experiencing these blue screens but if I leave the laptop say ten minutes unattended the screen freezes and becomes very pixelated and I have to restart.

Is this likely to be a hardware fault or could there still be some technical tricks I could yet try? I could easily return the laptop but didn't want to uninstall everything and get another if there's something I can yet do.
 

TerryNet

Terry
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Joined
Mar 23, 2005
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81,429
Make sure you have the latest chipset and other drivers from Lenovo's web site.

Have you installed anything that is not yet compatible with Windows 8?
 

theredgem

Thread Starter
Joined
Dec 29, 2012
Messages
3
Make sure you have the latest chipset and other drivers from Lenovo's web site.

Have you installed anything that is not yet compatible with Windows 8?
I have a Lenovo update centre and nothing else needs to be updated.

When you say not compatible, do you mean devices or actual software? Do you therefore mean I have to check each piece? So say something like Trillian could mess it up?
 

theredgem

Thread Starter
Joined
Dec 29, 2012
Messages
3
Despite removing all but two programs the errors are still here. Not sure what else I can do now.
 
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