new laptop

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luckydoglab

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Joined
Jan 21, 2013
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1
bought a new toshiba satellite C855D-S5320 laptop with windows 8. took it out of the box, plugged it in,powered it up, and thought i was going to see windows 8 boot up similar to my old laptop with window xp on it. it ask me if I wanted to put in a username and password and i did. i hit the submit key and the screen went blank. i waited an while but nothing happened. i can still move the curser around on the screen but nothing happened. I tried to restart the computer and know what happens is I geta nice picture of the sky and tulips when powers up. i click on the screen and it brings me to my log in so i put in my password and click on the submit button. and the screen goes blank. please help me.
 

dai

Joined
Mar 6, 2003
Messages
11,198
what password are you putting in

it is the email password it uses
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
80,770
it ask me if I wanted to put in a username and password and i did.
A local user account (as on an XP system) or (by default) a Microsoft Account (i.e., a hotmail.com, live.com or outlook.com account)?
 
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