New latitude battery. Status on laptop- idle

corsolini

Thread Starter
Joined
Jan 20, 2002
Messages
76
Brand new latitude battery. Battery health check says battery is good. Status is idle. Battery will not charge back up. Any help is appreciated.
 
Last edited:

plodr

Liz
Joined
Jun 27, 2014
Messages
21,077
Are you sure the charging port is okay? How about the charger cable?

What is the model Latitude? I want to check original battery specs.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,077
The part number is : 34GKR
It should be a 4 cell 47Wh and 7.4V

Does the battery you are using have those specs?
 

corsolini

Thread Starter
Joined
Jan 20, 2002
Messages
76
The part number is : 34GKR
It should be a 4 cell 47Wh and 7.4V

Does the battery you are using have those specs?
Are you sure the charging port is okay? How about the charger cable?

What is the model Latitude? I want to check original battery specs.
The battery does have those specs. I assume the charging cable is fine since the laptop will work without the battery
 

plodr

Liz
Joined
Jun 27, 2014
Messages
21,077
Then the battery is defective if it will not recharge.
I had that happen to a battery I purchased. Fortunately the store guarantees it for a year so they replaced it free and the replacement is working properly, 3 years later.

See about getting a replacement.
 

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