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New McAfee pop-up DOS window

Discussion in 'General Security' started by bsipres, Jan 16, 2012.

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  1. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    Since my last automated Mcafee update I am experiencing a cyclical and repetitive DOS window (saUpd.exe) that opens on my screen regardless of what I might be working on. Contact with Mcafee resulted in a sales pitch for a $180 tech agreement. Is anyone familiar with this issue or has experienced it? I have a current HJT log file if this would be halpful. I run McAfee, CCleaner, ATF Cleaner routinely. Thanx to anyone who might be able to help.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) M processor 2.00GHz, x86 Family 6 Model 13 Stepping 6
    Processor Count: 1
    RAM: 1023 Mb
    Graphics Card: ATI MOBILITY RADEON 9600 PRO TURBO, 128 Mb
    Hard Drives: C: Total - 34506 MB, Free - 7329 MB;
    Motherboard: Dell Computer Corporation, 0D5689
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Click Start > Run > type services.msc

    Press Enter.

    Browse to the McAfee Site Advisor service. Stop and Disable it.

    Or,

    Click Start > Run > type appwiz.cpl

    Press Enter.

    Uninstall McAfee Site Advisor.

    Reinstall the latest version.
     
  3. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    Thank you very much.....I discovered that last night and it seems to have worked. Is it possible to have you review a HJT log file for me as well?
     
  4. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Of course, but let me know if there's a specific issue first.
     
  5. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    The issue is that while in an application, something as simple as solitare or on the net looking at random site the cursor "stalls" and becomes highly unresponsive, almost having a mind of its own; then returns to 'normal' response
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    You may have an application causing the issue or too many background processes running at the same time.

    Please do submit your HijackThis log.
     
  7. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    here it is....thank you


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 1:25:28 AM, on 1/16/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\ShrewSoft\VPN Client\dtpd.exe
    C:\Program Files\ShrewSoft\VPN Client\iked.exe
    C:\Program Files\ShrewSoft\VPN Client\ipsecd.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
    C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\WINDOWS\system32\java.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
    C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
    C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Dell\Bluetooth Software\BTTray.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
    C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    C:\WINDOWS\system32\rundll32.exe
    c:\program files\real\update\realsched.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120113081252.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
    O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
    O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\update\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\RunOnce: [116_1315251616342] "C:\Documents and Settings\Marty\Local Settings\Application Data\LogMeIn Rescue Applet\LMIR0001.tmp_r.bat"
    O4 - Global Startup: BTTray.lnk = ?
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\Dell\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40} - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - https://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1103589643462
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1126121241897
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {FFFFFFFF-CAFE-BABE-BABE-00AA0055595A} - http://www.networksolutionsemailpopwizard.com/TrueSwitchEC.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{DC01F62B-BBC1-41FB-87B8-F69B3A7850DA}: NameServer = 65.106.1.196,65.106.7.196
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\mcsniepl.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
    O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: ShrewSoft DNS Proxy Daemon (dtpd) - Unknown owner - C:\Program Files\ShrewSoft\VPN Client\dtpd.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: ShrewSoft IKE Daemon (iked) - Unknown owner - C:\Program Files\ShrewSoft\VPN Client\iked.exe
    O23 - Service: ShrewSoft IPSEC Daemon (ipsecd) - Unknown owner - C:\Program Files\ShrewSoft\VPN Client\ipsecd.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
    O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
    O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 13623 bytes
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Click Start > Run > type msconfig

    Press Enter.

    Select the Startup tab.

    You can uncheck the following entries:

    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"

    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

    O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start

    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

    O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

    O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe

    O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

    O4 - HKLM\..\Run: [TkBellExe] "c:\program files\real\update\realsched.exe" -osboot

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background


    Restart the computer.


    After restarting, when the small "System Configuration Utility" window appears, ignore the message. Put a check mark in that window, then click OK.

    ===================================================================
    Uninstall Windows Desktop Search. It's a system resource hog.

    ===================================================================
    McAfee isn't the best choice for a slow computer. I would first uninstall it through "Add or Remove Programs", then run the McAfee Consumer Product Removal Tool.

    If you don't mind paying for an antivirus, I would go with ESET NOD32 or ESET Smart Security.

    Or, there's the free Microsoft Security Essentials.
     
  9. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    Thank you. I have unchecked "startups" as suggested, but am having trouble finding 'desktop search' to uninstall (not listed under Remove software???). I pay for McAfee and will look into replacing but may like to hang on to until subscription ends. Also since unchecking startups and restarting computer it has slowed to a crawl accessing internet and waiting for pages to load????
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Make sure you haven't unchecked anything that wasn't in my list.


    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  11. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    I found 'desktop search' on the startup tab under msconfig and unchecked it there; then restarted machine. There is one extra startup I unchecked but don't think it would have impact and that was "timeoutmonitor" for Acronis which I only use periodically. Following is list requested

    Acrobat.com
    Acrobat.com
    Acronis True Image Home
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Photoshop Elements 3.0
    Adobe Reader 9.3
    Adobe® Photoshop® Album Starter Edition 3.2
    Alohabob PC Relocator Ultra Control
    ALPS Touch Pad Driver
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Banctec Service Agreement
    Broadcom Advanced Control Suite
    Business Complete Care Services Agreement
    CCleaner
    CDDRV_Installer
    Compatibility Pack for the 2007 Office system
    Conexant D480 MDC V.92 Modem
    CorelDRAW Design Collection - 2
    CorelDRAW Design Collection - 3
    CorelDRAW Graphics Suite 12
    CorelDRAW Graphics Suite X3
    CorelDRAW Graphics Suite X3
    Coupon Printer for Windows
    Dell Bluetooth Software
    Dell Driver Reset Tool
    Dell Media Experience
    Dell Media Experience Update
    Dell Photo AIO Printer 922
    Dell Picture Studio v3.0
    Dell Support
    Dell Wireless WLAN Card
    Digital Line Detect
    DRAWings® Embroidery Effect
    EN
    FacetWin
    FontNav
    Google Earth
    Google Update Helper
    HighMAT Extension to Microsoft Windows XP CD Writing Wizard
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.0 (KB932471)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    HP Color LaserJet 3700
    hp officejet k series
    HP Product Detection
    Icon Restore 1.0
    Internet Explorer Default Page
    interneTIFF 6.2-FREE (IE Browser)
    Ipswitch WS_FTP Professional 2007
    J2SE Runtime Environment 5.0 Update 6
    Jasc Paint Shop Photo Album 5
    Jasc Paint Shop Pro Studio GDI+ Patch
    Jasc Paint Shop Pro Studio, Dell Editon
    Jasc Paint Shop Pro Studio.01 , Dell Edition Patch
    Java 2 Runtime Environment, SE v1.4.2_03
    Java(TM) 6 Update 20
    Java(TM) 6 Update 3
    KhalInstallWrapper
    Learn2 Player (Uninstall Only)
    Linksys EasyLink Advisor
    Linksys EasyLink Advisor
    Logitech SetPoint
    Malwarebytes' Anti-Malware
    Maxtor Manager
    McAfee Total Protection
    Media Player Codec Pack 3.9.9
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Basic Edition 2003
    Microsoft Office File Validation Add-In
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Modem Helper
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MSXML 6.0 Parser (KB933579)
    Musicmatch for Windows Media Player
    Musicmatch® Jukebox
    NetWaiting
    OGA Notifier 2.0.0048.0
    Photo Click
    PowerDVD 5.1
    QuickSet
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    Revo Uninstaller Pro 2.2.3
    Samsung Converter
    Samsung Master
    Samsung USB Driver
    Search Toolbar
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Shrew Soft VPN Client
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    Spelling Dictionaries Support For Adobe Reader 9
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update Manager
    VBA
    ViewStation
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebEx Support Manager for Internet Explorer
    Windows Genuine Advantage v1.3.0254.0
    Windows Imaging Component
    Windows Internet Explorer 8
    Windows Live ID Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows Media Player 11
    Windows Presentation Foundation
    Windows Rights Management Client Backwards Compatibility SP2
    Windows Rights Management Client with Service Pack 2
    Windows XP Service Pack 3
     
  12. bsipres

    bsipres Thread Starter

    Joined:
    Jan 16, 2012
    Messages:
    7
    thank you for all your help BTW
     
  13. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,052
    Personally, with Acronis, I only keep TrueImageMonitor.exe in my Startup directory.

    Looks like Windows Desktop Search isn't on your computer anymore. The normal processes it usually generates are not in your log. I think you only had leftovers from the program. Other than the location where you found it, you might also have a folder for it in C:\Program Files\Windows Desktop Search\.
     
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