New motherboard, now have problems.....

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jageorge72

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Jan 11, 2003
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:(
Just had my motherboard replaced, and now have a few problems. My computer WAS an HP Pavilion XT936, Windows ME, AMD Athlon 1Ghz processor.

The new motherboard is an MSI Mainboard, Micro-ATX. The new processor is an AMD Athlon 2400+

The problems:
1. My speakers won't work. They are just Polk Audio speakers. What would be wrong?

2. Certain buttons on the keyboard don't always work. For example...... sometimes my left shift key won't work when I try to type a capital letter, but the right shift key WILL work?! Very odd.

3. My 2 USB ports in the front no longer work.

Any ideas???? Thanks!
 

Triple6

Rob
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Dec 26, 2002
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Did HP replace the motherboard? The reason I ask is because HP stuff is properietary. Hence the front USB ports may not be connected to the motherboard beacuse the plugs are different - you can rewire the ports if you know which pin is which.

As for the rest of the problems, was Windows re-installed after the motherboard replacement? If not then thats likely why. Windows doesn't always work properly after replacing a motherboard. Sometimes you may get lucky, and in that case all you need to do is install the correct sound drivers for the new motherboard. Same goes for the kwyboard, reinstall the software for the keyboard from HP.

Now if your speakers are not amplified, as many Compaq speakers weren't, then you'll need to get a new set. If they have their own power adaptor then they should be fine.

If this was doen by a store or someone else then they should fix all these problems for you or have made you aware of them before they started. You should also be aware that theres a very good chance that your HP Recovery CD's will no longer work - this is because of HP making their CD's extremely specific to the original computer they were supplied with.
 

jageorge72

Thread Starter
Joined
Jan 11, 2003
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29
Thanks. I just had some local computer guy fix it...... not HP. He already told me that the recovery CD's won't work. He said he did rewire the USB ports, but they don't work. Windows was not reinstalled.

When I check my system properties, it tells me that the correct sound driver is loaded. Should I put in the recovery disc, and retry loading the sound and keyboard drivers anyway? Will that make a difference? Thanks again.
 

Triple6

Rob
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Dec 26, 2002
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52,933
Your Revcovery CD's don't have the right drivers for the sound anymore. You would have to use the new CD's that came with the motherboard or download the newest drivers from the manufacturers website. But before doing that make sure you have the speakers plugged into the right ports and that they are not muted in Volume Control in Windows.
 
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