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New PC - Cannot find wireless networks????

Discussion in 'Networking' started by welch9, May 16, 2009.

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  1. welch9

    welch9 Thread Starter

    Joined:
    May 16, 2009
    Messages:
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    Just got a brand new toshiba laptop, set it up and hit the connect to network button and it comes up with "no networks available" but I have tried in at two different houses where other laptops are working/connecting fine.

    To me it feels like the internal network adapter is not working right or its somthing I need to do with it. The adapter is switched to the ON position

    Went in the device manager and it lists only this under Network Adaptors - Realtek RTL8102E Family PCI-E Fast Ethernet

    In the device manager on my sony pc it lists both a ethernet and a LAN express 802.11g network adapters.

    Any Help please
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    If there is only the wired adapter listed, the wireless hardware has a problem. I'd take it back to where you purchased it, probably the easiest course of action.
     
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