Hi,
I need urgent help with my new "Lenovo ThinkPad X140e" laptop. The OS is "Windows 7 Professional". Recently, my laptop crashed and I received the "Blue Screen of Death" when I attempted to start. Launching in "Safe Mode" also failed. I attempted to repair Windows 7, but this also failed. As a final attempt, I attempted to "Restore" my laptop. This worked, and was able to successfully access my Desktop. However, all of the "System" Files / Applications appear to be missing. Additionally, the MS/Office 2010 Professional I purchased does not launch. When I "Restart" in "Safe Mode", all of the missing files/applications show up, but I am unable to launch.
I don't know what actually happened, but I would like to fix the issues. Part of the issue may be Corrupted "User Account", but I am not certain. Please Help...
Tech Support Guy System Info Utility version 1.0.0.2
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None
I need urgent help with my new "Lenovo ThinkPad X140e" laptop. The OS is "Windows 7 Professional". Recently, my laptop crashed and I received the "Blue Screen of Death" when I attempted to start. Launching in "Safe Mode" also failed. I attempted to repair Windows 7, but this also failed. As a final attempt, I attempted to "Restore" my laptop. This worked, and was able to successfully access my Desktop. However, all of the "System" Files / Applications appear to be missing. Additionally, the MS/Office 2010 Professional I purchased does not launch. When I "Restart" in "Safe Mode", all of the missing files/applications show up, but I am unable to launch.
I don't know what actually happened, but I would like to fix the issues. Part of the issue may be Corrupted "User Account", but I am not certain. Please Help...
Tech Support Guy System Info Utility version 1.0.0.2
OS Version:
Processor:
Processor Count:
RAM:
Graphics Card:
Hard Drives:
Motherboard:
Antivirus: None