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New - Please help HijackThis log incl.

Discussion in 'Virus & Other Malware Removal' started by csgates, Apr 10, 2004.

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  1. csgates

    csgates Thread Starter

    Joined:
    Apr 10, 2004
    Messages:
    4
    I'm so computer illiterate I probably shouldn't even own one. Please help me if you can.

    Yesterday while casually browsing the web, just visiting sites, my Norton popped up a couple of times with a bloodhound.exploit.6 message. It appeared to be triggered by a particular site - restaurantreport.com, which seems to be a legitimate site.

    So I ran a NAV full system scan - nothing, did TrendMicro's Housecall - nothing. Then I did a Symantec online scan. This is the result:

    C:\WINDOWS\system32\Idjeph32.exe is infected with Backdoor.Trojan
    C:\Program Files\Internet Explorer\bdhlvwoq.exe is infected with Backdoor.Trojan
    C:\Program Files\Internet Explorer\hmjsblcl.exe is infected with Backdoor.Trojan
    C:\Program Files\Internet Explorer\kzikoeps.exe is infected with Backdoor.Trojan
    C:\Program Files\Internet Explorer\lreqbgtl.exe is infected with Backdoor.Trojan
    C:\Program Files\Internet Explorer\ynkqrrsv.exe is infected with Backdoor.Trojan

    I fiddled with this all afternoon yesterday with various scans etc. to see if I could get more specific information on the type of Trojan(s). Nothing.

    Last night when I tried reboot, the task manager said that the Idjeph application was not responding. When I finally got that to close my NAV disabled and my homepage reset to about:blank. I cannot re-enable the NAV. I have been able to reset my homepage this morning.

    So I downloaded the AVG free version but I haven't rebooted because I'm afraid to. I then downloaded AdAware and Spybot from links provided here and updated and ran them. Spybot turned up HangUpTeam.TechnicRat which I asked it to fix but I haven't run it again as it took forever to complete the scan.

    About 4am this morning I ran the Symantec scan again. The same 6 files showed up as infected. I can locate these files but I don't know how to find out what they do other than clicking properties shows that they are applications created around 1pm yesterday.

    I fell asleep while the scan was running and so left the computer connected to the internet and this morning two new desktop.ini icons are on my desktop. They show these settings were accessed but not modified between 9 & 9.30am this morning while I was asleep! I don't know if that means anything.

    Anyway here is my HijackThis log I don't see anything too odd but as I said I'm a complete idiot when it comes to this.

    Logfile of HijackThis v1.97.7
    Scan saved at 12:06:06 PM, on 4/10/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
    C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    c:\progra~1\exact\exactupdate00136.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Nicki\Desktop\Hijack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: eXact Browser Companion - {F9765480-72D1-11D4-A75A-004F49045A87} - c:\progra~1\exact\exacttoolbar00067.dll
    O3 - Toolbar: &eXact Toolbar - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - c:\progra~1\exact\exacttoolbar00067.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
    O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\RunOnce: [AVGW] C:\PROGRA~1\Grisoft\AVG6\avgw.exe /RUNONCE
    O4 - Global Startup: Wireless-B Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B Notebook Adapter\WPC11Cfg.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: MyPoints - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O9 - Extra button: Point Alert (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {22E5705C-991A-4646-9053-A9525CA7222A} - http://www.topmoxie.com/external/builds/mypoints/mpmoxie.cab
    O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.trojanscan.com/trojanscan/TDECntrl.CAB
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30402FF4-3E71-4A1C-9B4B-1CD3486A9FB2} (execute Class) - http://www.shopathomeselect.com/agent/autoupdate.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://otx.ifilm.com/OTXMedia/OTXMedia.dll
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/05c47a61abd8674b6000/netzip/RdxIE6.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://www.newsstand.com/downloads/Disk1/isetupml.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://zinio.earthc.net/images.zinio.com/reader/isetup.cab
    O16 - DPF: {924C1588-90C3-4910-B6CA-D57A1C0418FE} (YbUploadFavsCtl Class) - http://download.yahoo.com/dl/bookmarks/ybconvfav030408.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Thanks for any help you can give me.

    Carol
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi csgates

    Welcome to TSG! :)

    If Norton has not already deleted them you should boot to safe mode and delete all thes files:

    C:\WINDOWS\system32\Idjeph32.exe
    C:\Program Files\Internet Explorer\bdhlvwoq.exe
    C:\Program Files\Internet Explorer\hmjsblcl.exe
    C:\Program Files\Internet Explorer\kzikoeps.exe
    C:\Program Files\Internet Explorer\lreqbgtl.exe
    C:\Program Files\Internet Explorer\ynkqrrsv.exe

    These may be hidden files so click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Also in safe mode go to Control Panel > Internet Options. Click on the General tab and under "Temporary Internet Files" Click "Delete Files" and delete the TIF files.

    How to start your computer in safe mode


    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    O2 - BHO: eXact Browser Companion - {F9765480-72D1-11D4-A75A-004F49045A87} - c:\progra~1\exact\exacttoolbar00067.dll

    O3 - Toolbar: &eXact Toolbar - {224530A0-C9CB-4AEE-9C0F-54AC1B533211} - c:\progra~1\exact\exacttoolbar00067.dll

    O8 - Extra context menu item: MyPoints - file://C:\Program Files\MyPointsPointAlert\System\Temp\mypoints_script0.htm

    O16 - DPF: {22E5705C-991A-4646-9053-A9525CA7222A} - http://www.topmoxie.com/external/bu...nts/mpmoxie.cab

    O16 - DPF: {30402FF4-3E71-4A1C-9B4B-1CD3486A9FB2} (execute Class) - http://www.shopathomeselect.com/agent/autoupdate.cab

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/05c47a61abd867...tzip/RdxIE6.cab


    Restart your computer and delete:

    The C:\Program Files\MyPointsPointAlert folder
     
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