NEW problem with New PC

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buf

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Joined
Nov 4, 2001
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1,998
I just installed Roxio Platinum 5 and I get the BSOD after rebooting. I am using Win98SE and I have tried this 3 times and each time I get the same message as follows:
The 32 bit device driver CDRPWD(01)+0000AD23 has attempted to use a system service which in not loaded. It my be possible to continue normally.
* Press any key to attempt to continue.
* Press CTRL+ALT+DEL to attempt to restart your computer.
You will loose any unsaved information in all applications.
:mad: and I know you have been "here" before but I have tried the above but without any success. I can ONLY turn off the PC by using the power switch and then scan disk runs but then I keep getting the BSOD. No errors are reported by Scan Disk.
Anything I can do to get windows to boot so I can continue? I surely hope help is out there. I certainly don't mind uninstalling Roxio but I can't even do that!! And as always, TIA.
 

buf

Thread Starter
Joined
Nov 4, 2001
Messages
1,998
Hey Candy!! Haven't seen you much lately. Thank you so much for your prompt offer to help.
I was returning here to tell everyone that I was able to get into Safe Mode and I removed that rascal in the Control Panel.
I may reinstall later---and then again, I may not. :D
 
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