Feeling really frustrated right now. We changed internet providers and I can not connect to the internet through them. The service man told me it is an issue with my computer not them since everyone else in the house can access the network then left. I can still connect through my old network. I disabled firewalls and antivirus and still no connection. I'm not a savvy computer person and I don't want to just go changing things and totally screw things up. We even called the new provide and they walked us through a few (what they thought would be fixes) but nothing changed.. Can someone please point me in the right direction?