New Ram / AOL problem

[joetech]

Using WinME, MSI Mb, AMD 2.0 cpu. Added 256meg Kingston RAM for total 512meg RAM. The next week started having problems with AOL 8, then AOL locked up. Installed AOL 9. Continued having problems with dial up loop.
Uninstalled AOL 9 and 8. Installed AOL 7, continued having dial up loop. Could the new RAM be causing this problem. Called AOL 15 times. AOL system info says memory usage 100%. AOL says the RAM is full and something about the registry. How could the RAM be full if I'm using the same programs as before I added 256meg? Ran Spybot. Ran memtest. Using AVG and ZoneAlarm.

 

[brushmaster1]

Are you having problems with anything but AOL?

If not, the best solution is to get rid of AOL. After installing and uninstalling several versions of AOL, there are quite likely pieces of each left on your system, possibly conflicting with each other. AOL is intrusive and problematic at best!

 

[joetech]

Took out 256m Ram, same problem. The mouse and computer response slowed down. Uninstalled every version of AOL from the computer. The take down was slower and at times would get a critical error. Boot up was slower. At times the mouse response would be normal. Ran HDD defrag and nothing changed. AOL keeps telling me same instructions to setup for dial up or reinstall AOL. Installed Compuserve, error detected at login. Has no web access. One of the CS system download files locked up.
I'm not sure if a system file is screwed up or if I have a virus. Spybot found nothing. Login to Juno works ok. Downloading a file on Juno locked up about 75% finished. Would you recommend I reformat C partition and reinstall WinME? Would the D partition be safe from loss? Or would it be safe to fdisk C partition?
40g HDD has C partition 30g, D partition 10g.

 

[brushmaster1]

I doubt that the extra RAM had anything to do with your problem.

AOL is difficult to uninstall, and leaves bits of itself in your registry. After installing and uninstalling several AOL versions, you probably do have problems there. Compuserve isn't much better (owned by AOL).

I would recommend downloading and running HiJackThis, then posting the log file here. Someone more knowledgeable will be along to look for problems in your log file...

 

[joetech]

Logfile of HijackThis v1.97.7
Scan saved at 6:11:41 PM, on 4/8/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 (5.50.4134.0100)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\TNT2-64\VI_GRM.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\WINDOWS\SYSTEM\LXSUPMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\MIXER.EXE
C:\PROGRAM FILES\CREATIVE\LAUNCHER\CTLAUNCHER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CREATIVE\SBPCI512\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\LYCOS\IEAGENT\LOADER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\3CMLNKW.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\WINDOWS\DESKTOP\ATIUPDATE5.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\COMPUSERVE 7.0\CSTRAY.EXE
C:\PROGRAM FILES\U.S. ROBOTICS\INTERNET CALL NOTIFICATION\CALLWAITING.EXE
C:\PROGRAM FILES\U.S. ROBOTICS\CONTROLCENTER\REMINDER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOHMR08.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hkcu
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
F1 - win.ini: load=C:\TNT2-64\vi_grm.exe
O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\BXXS5.DLL
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [Creative Launcher] C:\Program Files\Creative\Launcher\CTLauncher.EXE
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBPCI512\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [ClrSchLoader] \Progra~1\Lycos\IEagent\Loader.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
O4 - HKLM\..\Run: [SJTER40M] C:\WINDOWS\SYSTEM\SJTER40M.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [atiupdate] C:\WINDOWS\DESKTOP\ATIUPDATE5.EXE
O4 - Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
O4 - Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\Internet Call Notification\CallWaiting.exe
O4 - Startup: Instant Update Reminder.lnk = C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: Send Image to Photo Library - file://C:\WINDOWS\Application Data\MGI\PhotoSuite4\Temp\MGI00000.html
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18ee9f8f4f399ff7e116/netzip/RdxIE601.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38025.6344907407
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab