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New Ram / AOL problem

Discussion in 'Web & Email' started by joetech, Apr 5, 2004.

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  1. joetech

    joetech Thread Starter

    Joined:
    Nov 4, 2001
    Messages:
    259
    Using WinME, MSI Mb, AMD 2.0 cpu. Added 256meg Kingston RAM for total 512meg RAM. The next week started having problems with AOL 8, then AOL locked up. Installed AOL 9. Continued having problems with dial up loop.
    Uninstalled AOL 9 and 8. Installed AOL 7, continued having dial up loop. Could the new RAM be causing this problem. Called AOL 15 times. AOL system info says memory usage 100%. AOL says the RAM is full and something about the registry. How could the RAM be full if I'm using the same programs as before I added 256meg? Ran Spybot. Ran memtest. Using AVG and ZoneAlarm.
     
  2. brushmaster1

    brushmaster1

    Joined:
    Jun 15, 2002
    Messages:
    3,337
    Are you having problems with anything but AOL?

    If not, the best solution is to get rid of AOL. After installing and uninstalling several versions of AOL, there are quite likely pieces of each left on your system, possibly conflicting with each other. AOL is intrusive and problematic at best!
     
  3. joetech

    joetech Thread Starter

    Joined:
    Nov 4, 2001
    Messages:
    259
    Took out 256m Ram, same problem. The mouse and computer response slowed down. Uninstalled every version of AOL from the computer. The take down was slower and at times would get a critical error. Boot up was slower. At times the mouse response would be normal. Ran HDD defrag and nothing changed. AOL keeps telling me same instructions to setup for dial up or reinstall AOL. Installed Compuserve, error detected at login. Has no web access. One of the CS system download files locked up.
    I'm not sure if a system file is screwed up or if I have a virus. Spybot found nothing. Login to Juno works ok. Downloading a file on Juno locked up about 75% finished. Would you recommend I reformat C partition and reinstall WinME? Would the D partition be safe from loss? Or would it be safe to fdisk C partition?
    40g HDD has C partition 30g, D partition 10g.
     
  4. brushmaster1

    brushmaster1

    Joined:
    Jun 15, 2002
    Messages:
    3,337
    I doubt that the extra RAM had anything to do with your problem.

    AOL is difficult to uninstall, and leaves bits of itself in your registry. After installing and uninstalling several AOL versions, you probably do have problems there. Compuserve isn't much better (owned by AOL).

    I would recommend downloading and running HiJackThis, then posting the log file here. Someone more knowledgeable will be along to look for problems in your log file...
     
  5. joetech

    joetech Thread Starter

    Joined:
    Nov 4, 2001
    Messages:
    259
    Logfile of HijackThis v1.97.7
    Scan saved at 6:11:41 PM, on 4/8/2004
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\TNT2-64\VI_GRM.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\SYSTEM\LXSUPMON.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\MIXER.EXE
    C:\PROGRAM FILES\CREATIVE\LAUNCHER\CTLAUNCHER.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\CREATIVE\SBPCI512\AUDIOHQ\AHQTB.EXE
    C:\PROGRAM FILES\LYCOS\IEAGENT\LOADER.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\LEXBCES.EXE
    C:\WINDOWS\SYSTEM\3CMLNKW.EXE
    C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
    C:\WINDOWS\DESKTOP\ATIUPDATE5.EXE
    C:\WINDOWS\SYSTEM\RPCSS.EXE
    C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
    C:\PROGRAM FILES\COMPUSERVE 7.0\CSTRAY.EXE
    C:\PROGRAM FILES\U.S. ROBOTICS\INTERNET CALL NOTIFICATION\CALLWAITING.EXE
    C:\PROGRAM FILES\U.S. ROBOTICS\CONTROLCENTER\REMINDER.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOHMR08.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOEVM08.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOSTS08.EXE
    C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hkcu
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hkcu
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
    F1 - win.ini: load=C:\TNT2-64\vi_grm.exe
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file)
    O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - (no file)
    O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\BXXS5.DLL
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [LexStart] Lexstart.exe
    O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\SYSTEM\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
    O4 - HKLM\..\Run: [Creative Launcher] C:\Program Files\Creative\Launcher\CTLauncher.EXE
    O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBPCI512\AudioHQ\AHQTB.EXE
    O4 - HKLM\..\Run: [ClrSchLoader] \Progra~1\Lycos\IEagent\Loader.exe
    O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
    O4 - HKLM\..\Run: [3Cmlink] C:\WINDOWS\SYSTEM\3cmlnkW.exe
    O4 - HKLM\..\Run: [SJTER40M] C:\WINDOWS\SYSTEM\SJTER40M.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - HKCU\..\Run: [atiupdate] C:\WINDOWS\DESKTOP\ATIUPDATE5.EXE
    O4 - Startup: CompuServe 7.0 Tray Icon.lnk = C:\Program Files\CompuServe 7.0\cstray.exe
    O4 - Startup: U.S. Robotics Internet Call Notification.lnk = C:\Program Files\U.S. Robotics\Internet Call Notification\CallWaiting.exe
    O4 - Startup: Instant Update Reminder.lnk = C:\Program Files\U.S. Robotics\ControlCenter\Reminder.exe
    O4 - Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - Startup: hp instant support.lnk = C:\Program Files\Hewlett-Packard\hpis\bin\matcli.exe
    O4 - Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: Send Image to Photo Library - file://C:\WINDOWS\Application Data\MGI\PhotoSuite4\Temp\MGI00000.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/18ee9f8f4f399ff7e116/netzip/RdxIE601.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38025.6344907407
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
     
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