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New ram not working

Discussion in 'Hardware' started by Gubriel31, Feb 7, 2019.

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  1. Gubriel31

    Gubriel31 Thread Starter

    Joined:
    Feb 7, 2019
    Messages:
    1
    Hi

    I bought a HP Compaq Elite 8100 FFS, and it works fine with 1 GB ram that I have.

    But I wanted to upgrade, so I bought a Corsair XMS3 4 GB ram 1333 mhz PC-10600 1,5 V, and it doesn't work.

    So I have updated to the latest BIOS, but still no. Bios works fine, and can see all the ram, but when loading to windows, I receive the message BAD POOL HEADER.

    Btw, if I take out the CMOS battery it will try detect and crashes at about 1400 mg with some weird colors.
    I thought maybe I could take down the volume or up latency or something, but it seems like impossible with HP bios.

    So do I just have to accept it and try to buy another module?
    The thing is I wanted to upgrade to 16 gb ram, which the manual says is max.

    Thanks in advance, Gabriel
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    21,163
    Re this
    I am not familiar with the FSS - should it have been SFF - small form factor

    When you say
    do you mean you have BOUGHT 16GB in 4 sticks as a kit
    OR have you only bought one stick for the time being

    Have you tried with JUST the ONE 4GB new stick rather than the existing 1GB and the 4GB

    I cannot find the exact spec of ram required for your board but it is NOT merely a case of matching DDR3 1333
    the chip configuration of the Corsair ram may not be compatible with your board, the voltage may be wrong.
    You are more unlikely to get a successful boot with the 1GB and the 4GB
    especially if latency and timings and voltage of the sticks do not match

    The corsair is - if I have the correct ram
    https://www.corsair.com/uk/en/Categories/Products/Memory/XMS3-—-4GB-(1x4GB)-DDR3-1333MHz-C9-Memory-Kit/p/CMX4GX3M1A1333C9
    9-9-9-24
    and the chip configuration is I THINK
    16 memory chips. So, 4 GB ÷ 16 = 256 MB per memory chip. And the memory chip data width is usually 8 bits. The memory chip density = 256 MB x 8 bits = 2 Gb.
    DDR therefore 4GB


    If that is NOT what your board will take that is the bad pool header
    IT maybe NOT correctly inserted - evenly in DIMM slot and both clips in notches, but that is unlikely
    The more obvious cause, other than a BAD stick of ram is the chip configuration and latency as I said

    This may help
    https://h30434.www3.hp.com/t5/Deskt...ent-results-after-memory-upgrade/td-p/6429352
     
    Last edited: Feb 7, 2019
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,499
    First Name:
    Frank
    You appear to have a HP Compaq 8100 Elite Small Form Factor PC which has 4 DIMM slots and supports a maximum of 16 GB of DDR3-1333(PC3-10600) RAM.

    Macboatmaster has jumped in, so I'll leave you with him.

    ---------------------------------------------------------------
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Flavallee
    I did not jump in I posted first :D:D:D
    You are slowing down
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Last edited: Feb 8, 2019
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Are you still requiring help please
    Your response to your topic would be appreciated
     
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