1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

new SATA optical drive not recognized

Discussion in 'Multimedia' started by gordoncanada, Apr 18, 2010.

Thread Status:
Not open for further replies.
  1. gordoncanada

    gordoncanada Thread Starter

    Joined:
    Jul 2, 2009
    Messages:
    26
    Hello,
    I have an HP m7350n multi-media computer running Windows 7 Professional 64 bit (4 gigs RAM, 3.5 recognized due to motherboard limitations I think) and I recently replaced one of the DVD drives with a SATA BDRom/DVDwriter (Samsung DVDWBD SH-B083L). Windows recognizes both drives. However, my favorite burning program (Divx 7 player) no longer recognizes either of the drives. My favorite DVD burning program (TMPG Authoringworks 4) only recognizes the pre-existing IDE drive.

    Does anyone know if there is anything I can try to fix this?

    Thanks
     
  2. johnebadbak

    johnebadbak

    Joined:
    Feb 28, 2002
    Messages:
    1,731
    uninstall both rom-drives in device manager reboot and windows should reinstall both drives if the sata drivers are installed.
    the sata drive should install ok. also check the position of the drive on the ide cable master /slave
    also check the hp web site for updates of drivers
     
  3. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/917759

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice