- Sep 25, 2017
I am running MAC OS Sierra 10.12.6. Two days ago my wifi stopped working. I checked my Belkin ROUTER first and saw that the internet light was red. I then checked my MODEM provided to me by Morris Broadband and saw that the internet light was green. So I connected my computer directly to the MODEM to confirm that I indeed did have internet. I did have internet so assumed my ROUTER had stopped working as it is a few years old. I purchased a new TP-Link AC2300 ROUTER and connected it to the MODEM but unfortunately I had the same problem, no internet through the ROUTER. I called my ISP and they said I need a new MODEM because the one I have is 4 years old and it will not support the more advanced TP-Link AC2300. This morning I got the new ARRIS CM820A MODEM from Morris and powered it up and connected my new ROUTER and the problem still exists. I can get internet when my computer is directly connected to the MODEM but when the TP-Link router is connected to the modem the router does not detect an internet signal (Showing Red Light). Since I am having the same problem with both new/old routers and both new/old modems I am assuming the problem is with the config in MAC. Help....