new wireless printer can't connect with router

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

capella

Thread Starter
Joined
Dec 29, 2010
Messages
3
Verizon router set up networking successfully with 2 laptops and printers, in-home.
Tried to connect new HP Photosmart B210 with no luck. Almost all hair torn out.
The wireless Network Test Report says that the "No Filtering" FAILED but looked into the router status and the MAC is disabled. Don't know what else the "No Filtering" FAILED could mean.
There is no WSP button on the router as my printer suggests there should be for EASY connection. Ha!
Please save what remains of my hair.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,454
are you running any security on the wireless WEP maybe
Take the security OFF and see if connects then
From what I have read if the printer has any issue connecting to a wireless connection it states "No Filtering" FAILED
 

capella

Thread Starter
Joined
Dec 29, 2010
Messages
3
Thanks for the response. Do you think I have to turn off the McAfee security in my laptop while I try to connect the printer?
 
Joined
May 15, 2003
Messages
2,298
Thanks for the response. Do you think I have to turn off the McAfee security in my laptop while I try to connect the printer?
No, the printer communicates directly with the router and should not be attached to your computer at all. What he meant was turn off the wireless security in the router and see if the printer can connect.
 

capella

Thread Starter
Joined
Dec 29, 2010
Messages
3
Thank you for the adivce. It makes sense but how do you turn off the security in a router? I don't have the first clue what to do.
 
Joined
Jul 22, 2006
Messages
8,450
I don't see an HP with that model number.
Did you follow the set up procedure exactly? My HP 6000 required an Ethernet connection initially.
Are you connected to the router?
I'd say, start over and follow the directions carefully.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top