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New XP Pro installed gets to desktop and re-boots.

Discussion in 'Windows XP' started by jchowell, Dec 18, 2011.

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  1. jchowell

    jchowell Thread Starter

    Joined:
    Sep 10, 2010
    Messages:
    38
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 1
    Processor Count: 1
    RAM: 1014 Mb
    Graphics Card: Intel(R) 82915G/GV/910GL Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 32239 MB, Free - 25854 MB;
    Motherboard: Dell Inc., 0M3918
    Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled

    Note: Dell Dimension 4700, New PSU, Sata HDD and Mobo installed (all identical to original hardware). Installed, XP Pro, after numerous attempts. Reinstalled old CPU and memory (2x512). Have reset the cmos, new battery.
    Scenario;
    (1) Boot PC, goes through Dell and Windows start screens, starts desktop then goes into auto re-boots and can cycle several times.
    (2) Boot PC, goes through Dell and Windows start gets to desktop loaded, and seems stable till I try to open and start “Browser, AVG, SuperAntiSpyware or Advanced System Care just to mention a few and re-boots mid programs. Tried to pin word icon to start menu and it rebooted as well
    (3) Has handled making a backup CD with no prob.
    (4) Seems stable at desktop while dormant:(.
     
  2. jchowell

    jchowell Thread Starter

    Joined:
    Sep 10, 2010
    Messages:
    38
    Thought I would add this log as well.

    Logfile HJT
    Scan saved at 7:31:53 PM, on 12/18/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\Program Files\AVG Secure Search\vprot.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
    O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
    O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\8.0.0.40\AVG Secure Search_toolbar.dll
    O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
    O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKCU\..\Run: [Advanced SystemCare 5] "C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe" /AutoStart
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
    O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
    O23 - Service: Advanced SystemCare Service 5 (AdvancedSystemCareService5) - IObit - C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
    O23 - Service: vToolbarUpdater - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe

    --
    End of file - 4478 bytes
     
  3. jchowell

    jchowell Thread Starter

    Joined:
    Sep 10, 2010
    Messages:
    38
    Ran MEMTEST86 4.20 X 7 times, no problems found.

    Ran a boot log as follows; Anyone can Help?????
    Service Pack 3 12 19 2011 20:53:07.500
    Loaded driver \WINDOWS\system32\ntkrnlpa.exe
    Loaded driver \WINDOWS\system32\hal.dll
    Loaded driver \WINDOWS\system32\KDCOM.DLL
    Loaded driver \WINDOWS\system32\BOOTVID.dll
    Loaded driver ACPI.sys
    Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
    Loaded driver pci.sys
    Loaded driver isapnp.sys
    Loaded driver PCIIde.sys
    Loaded driver \WINDOWS\System32\Drivers\PCIIDEX.SYS
    Loaded driver intelide.sys
    Loaded driver MountMgr.sys
    Loaded driver ftdisk.sys
    Loaded driver dmload.sys
    Loaded driver dmio.sys
    Loaded driver PartMgr.sys
    Loaded driver VolSnap.sys
    Loaded driver atapi.sys
    Loaded driver disk.sys
    Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    Loaded driver fltMgr.sys
    Loaded driver sr.sys
    Loaded driver KSecDD.sys
    Loaded driver Ntfs.sys
    Loaded driver NDIS.sys
    Loaded driver Mup.sys
    Loaded driver avgrkx86.sys
    Loaded driver AVGIDSEH.Sys
    Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ialmnt5.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys
    Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
    Loaded driver \SystemRoot\system32\DRIVERS\IntelC53.sys
    Loaded driver \SystemRoot\system32\DRIVERS\IntelC51.sys
    Loaded driver \SystemRoot\system32\DRIVERS\IntelC52.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mohfilt.sys
    Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\e100b325.sys
    Loaded driver \SystemRoot\system32\drivers\smwdm.sys
    Loaded driver \SystemRoot\system32\drivers\senfilt.sys
    Loaded driver \SystemRoot\system32\DRIVERS\fdc.sys
    Loaded driver \SystemRoot\system32\DRIVERS\parport.sys
    Loaded driver \SystemRoot\system32\DRIVERS\serial.sys
    Loaded driver \SystemRoot\system32\DRIVERS\serenum.sys
    Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys
    Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
    Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
    Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
    Loaded driver \SystemRoot\system32\DRIVERS\rdpdr.sys
    Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
    Loaded driver \SystemRoot\system32\DRIVERS\update.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\system32\drivers\MODEMCSA.sys
    Loaded driver \SystemRoot\system32\DRIVERS\flpydisk.sys
    Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
    Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
    Did not load driver \SystemRoot\System32\Drivers\i2omgmt.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\avgmfx86.sys
    Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
    Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Did not load driver \SystemRoot\System32\Drivers\i8042prt.SYS
    Did not load driver \SystemRoot\system32\DRIVERS\kbdhid.sys
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
    Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
    Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
    Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
    Loaded driver \SystemRoot\system32\DRIVERS\avgtdix.sys
    Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
    Loaded driver \SystemRoot\System32\drivers\afd.sys
    Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
    Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
    Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS
    Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\hidusb.sys
    Loaded driver \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\kbdhid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\mouhid.sys
    Loaded driver \SystemRoot\system32\DRIVERS\avgldx86.sys
    Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
    Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
    Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
    Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
    Loaded driver \SystemRoot\system32\drivers\splitter.sys
    Loaded driver \SystemRoot\system32\drivers\aec.sys
    Loaded driver \SystemRoot\system32\drivers\swmidi.sys
    Loaded driver \SystemRoot\system32\drivers\DMusic.sys
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys
    Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
    Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys
    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSFilter.Sys
    Loaded driver \SystemRoot\system32\DRIVERS\AVGIDSDriver.Sys
    Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
     
  4. sonexpc

    sonexpc

    Joined:
    Mar 31, 2011
    Messages:
    663
  5. jchowell

    jchowell Thread Starter

    Joined:
    Sep 10, 2010
    Messages:
    38
    Sonexpc,
    Thanks for the response.
    I ran Windows Memory Diagnostic tests both standard 6 of 6 and extended 11 of 11, all passed.
    No errors found.
    Booted and it cycled several times through the windows screen, then re-boots, several times it went to the start menu ie: safe mode start norm etc.
    Finley booted to desktop, tried to run AVG it started and then re-booted like it has been doing.
    When on desktop, i have been able to say load programs, get into run for ntbtlog.text saved to desktop.
    It seems to have a problem running anti spyware, virus etc.
    At a loss at this point.
    I will add Cache is ON for, INVC, LRAND, STRIDE6, WMATS+, WINVC, STRIDE38, WSTRIDE-6, AND ERAND all SUCCEEDED. STRIDE6 & MATS CACHE are OFF but passed.
     
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