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new york ticket email virus = missing operating system

Discussion in 'Virus & Other Malware Removal' started by MazdaFE3, Nov 2, 2011.

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  1. MazdaFE3

    MazdaFE3 Thread Starter

    Apr 3, 2006
    Hello to you all. I am working to figure out what my girlfriend did to her HP mini 100 notebook.

    Today, she called me in a panic telling me that she opened a email stating that she has received a speeding ticket in the state of new york. She unfortunately proceeds to open that email AND then the attatchment :( . She said approximately 20-25 new windows opened up and the computer lost all response to try and close these windows. She reboots and after the screen that allows you to enter the bios and/or select boot device you are immediately greeted with a black screen saying "Missing operating system.

    When entering the screen to select boot device there are only two choices. One is "SATA:pM-SanDisk pSSD 16GB" and the other is "USB: JetFlash Trancend". Choosing either of the above yeilds the same result = Missing operating system".

    Can anyone here express any resolve for something like this? Has anyone heard of this before?

    Thank-you very much for any replies regarding this as I appreciate it greatly.
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