1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Nexus S Problems

Discussion in 'Android Phones and Tablets' started by robertsb, Apr 18, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. robertsb

    robertsb Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
    8
    My Nexus S (currently running the latest version of Ice Cream Sandwich) keeps inexplicably restarting. I've read other forums but none seem to offer me adequate explanation. Does anyone know why this might be happening and if there is a good logger app that might be able to tell me what keeps causing the restarts?
     
  2. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    Have you done a factory reset?
    Is it still under warranty? If so, did you take it back to the carrier?
     
  3. robertsb

    robertsb Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
    8
    Not in its 3-month warranty... and with this carrier, i didn't get much documentation so i am not even sure how long the manufacturer's warranty is. I was wondering if anyone else had the problem
     
  4. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    If you bought the phone from the carrier, it has a warranty. That information is in the paperwork you signed.

    Lots of people have problems with Android phones restarting. The first thing you try is a factory reset. If the problem goes away before you install any apps, then it's fine. If it starts again after you install an app, don't install that app. If it happens again before you install anything or change anything, the phone is defective.
     
  5. robertsb

    robertsb Thread Starter

    Joined:
    Apr 18, 2012
    Messages:
    8
    thanks for the tips, i think it actually might be the game "Draw Something" or possible "Temple Run". It started the day after I downloaded those two apps.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1049884