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NIC failure Alert! System battery voltage is low

Discussion in 'Windows XP' started by Getahobby1, May 21, 2019.

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  1. Getahobby1

    Getahobby1 Thread Starter

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    I recently purchased a used desktop...Everytime my comp starts it reads :
    NIC failure
    Alert! System battery voltage is low.
     
  2. managed

    managed Trusted Advisor Spam Fighter

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    It probably needs a new Cmos battery.

    If you tell us the make and model (or motherboard make and model if it's a custom build) we can help you find out which battery you need and where it goes on the motherboard.

    Does it get into XP ?
     
  3. Getahobby1

    Getahobby1 Thread Starter

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    Dell Optiplex, and yes it gets in and then asks for administrator password.
     
  4. flavallee

    flavallee Trusted Advisor

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    If it's a Dell OptiPlex, it will have a 7-character "service tag/serial" number on it.
    Advise us what that exact number is.

    Where did you purchase it used?
    It sounds like it's password-protected.

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  5. Getahobby1

    Getahobby1 Thread Starter

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    Serial tag :FSTF891
    I purchased it at a Goodwill!
    If it's password protected will I be wasting my time with it??
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    If you can't find out the password you will have to install an OS onto it.
     
  7. Getahobby1

    Getahobby1 Thread Starter

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    OS?? What exactly is that, and how would I go about installing it??? (Not computer savvy at all)
     
  8. flavallee

    flavallee Trusted Advisor

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    According to that service tag/serial number, you have THIS Dell Dimension 3100/E310 desktop.
    It appears it originally came with a version of Windows XP 32-bit or Windows Vista 32-bit.
    The Certificate-Of-Authenticity sticker on it will confirm the exact Windows version it originally came with.

    All official support for Windows XP 32-bit ended in April 2014.
    All official support for Windows Vista 32-bit ended in April 2017.
    Depending on which devices(graphics, audio, ethernet, etc.) it has, it may be able to run Windows 7 32-bit.
    Unfortunately, a legitimate copy is very difficult to find and will cost more than what that desktop is worth.

    ---------------------------------------------------------------
     
  9. managed

    managed Trusted Advisor Spam Fighter

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    OS = Operating System (usually Windows).

    This is a service manual for your PC :- https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-3100_service manual_en-us.pdf

    If you look at P.49 (3 pages up from the end) it shows the battery location (Item 15).
    P.39 describes how to fit a new battery. Looks like a CR2032 battery which are very common.
    (those page numbers are from my PDF reader program, there are no page numbers on the pages themselves)

    I realise you may not want to bother changing the battery now but I posted the above in case you do decide to do it
     
    Last edited: May 21, 2019
  10. Getahobby1

    Getahobby1 Thread Starter

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    I just ordered a new battery for motherboard, however do you think the Windows 10 home/professional repair/restore/reinstall/recovery disc will help me as far as the administrator login? I keep reading reviews that refer to a key?? (I have no idea what that means)!!
     
  11. flavallee

    flavallee Trusted Advisor

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    There was no need to order a CR2032 battery.
    You can buy one at Wal-Mart or any other department/electronics store for about $3.00.

    What Windows 10 repair/restore/reinstall/recovery disc are you referring to?
    Where did you get it from?

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  12. Couriant

    Couriant Trusted Advisor

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    I have a feeling that the NIC failure is a separate issue to the battery issue.
    As to the password, there is a workaround but due to the nature of it, we would not be able to assist.

    I would suggest to take it to a computer repair shop to assist in getting this machine functional, but as Frank said, it may be more trouble than its worth.
     
  13. flavallee

    flavallee Trusted Advisor

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    The service tag/serial number you submitted in post #5 is assigned to a Dell Dimension model desktop.
    However, you said in post #3 that you have a Dell OptiPlex model desktop.

    I decided to change the letter S to the number 5 to see if you misread it or made a typo.
    Lo and behold, service tag/serial number F5TF891 is assigned to this Dell OptiPlex GX520 desktop.

    What's the exact Windows version on the Certificate-Of-Authenticity sticker on that desktop's case?

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    plodr likes this.
  14. Couriant

    Couriant Trusted Advisor

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    Good spot Frank!
     
  15. flavallee

    flavallee Trusted Advisor

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    I've had plenty of coffee, and my eyesight has gotten better. (y) :D

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