no access to administrative tools or command prompt

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Sherilynn7

Thread Starter
Joined
Sep 10, 2003
Messages
3
Hi

I am wondering if there is a solution to my problem other than reformatting my computer. I am on Windows 2000 and when I try to access my command prompt it says Access denied to the specified device, path or filename. The message comes up when I try to access just about everything in my administrative tools as well. I have to admit I don't have a firewall but I do have an antivirus. Trust me I will get a firewall after this but I'm wondering if anyone has any insight as to how I can fix this.

Thanks
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Are you an administrator on the machine? If not that would be the problem. Use the administrator account and give yourself admin rights.
 

Sherilynn7

Thread Starter
Joined
Sep 10, 2003
Messages
3
i am an administrator on this account actually but i didn't have a password on it so i think maybe it was hacked. I was able to access all these options before and then one day i turned on my pc and a dos window popped up, something ran and then after that I had these problems.
 
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