No access to the control panel and properties of My Computer

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zero2619

Thread Starter
Joined
Oct 29, 2007
Messages
7
As the title says, I have no access to the control panel (non-existent in my start menu) and when I try to access properties it says I don't have privileges to access it. I also don't have privileges to access the control panel it says.

The computer only had one user, which was mine and I was admin. I'm was getting some annoying pop up messages that announced an anti-virus but then I ran SUPERAntiSpyware and it was solved.

After I ran the Smitfraudfix, I had the control panel in my start menu and I could open it but I couldn't access a lot of the icons in the control panel. After it rebooted, and I started running SUPERAntiSpyware I noticed control panel once again disappeared from the start menu.

I tried to run Smitfraudfix again but it said something along the lines that the "administrator locked the ability to edit the registries" (rough translation from Spanish).


Here is my Rapport.txt after the second (and third time) I tried to run it in safe mode:

SmitFraudFix v2.242

Scan done at 14:01:59.31, Mon 10/29/2007
Run from J:\Documents and Settings\Miguel\Escritorio\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Versi¢n 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


192.168.200.3 ad.doubleclick.net
192.168.200.3 ad.fastclick.net
192.168.200.3 ads.fastclick.net
192.168.200.3 ar.atwola.com
192.168.200.3 atdmt.com
192.168.200.3 avp.ch
192.168.200.3 avp.com
192.168.200.3 avp.ru
192.168.200.3 awaps.net
192.168.200.3 banner.fastclick.net
192.168.200.3 banners.fastclick.net
192.168.200.3 ca.com
192.168.200.3 click.atdmt.com
192.168.200.3 clicks.atdmt.com
192.168.200.3 customer.symantec.com
192.168.200.3 dispatch.mcafee.com
192.168.200.3 download.mcafee.com
192.168.200.3 downloads-us1.kaspersky-labs.com
192.168.200.3 downloads-us2.kaspersky-labs.com
192.168.200.3 downloads-us3.kaspersky-labs.com
192.168.200.3 downloads1.kaspersky-labs.com
192.168.200.3 downloads2.kaspersky-labs.com
192.168.200.3 downloads3.kaspersky-labs.com
192.168.200.3 downloads4.kaspersky-labs.com
192.168.200.3 engine.awaps.net
192.168.200.3 f-secure.com
192.168.200.3 fastclick.net
192.168.200.3 ftp.avp.ch
192.168.200.3 ftp.downloads1.kaspersky-labs.com
192.168.200.3 ftp.downloads2.kaspersky-labs.com
192.168.200.3 ftp.downloads3.kaspersky-labs.com
192.168.200.3 ftp.f-secure.com
192.168.200.3 ftp.kasperskylab.ru
192.168.200.3 ftp.sophos.com
192.168.200.3 ids.kaspersky-labs.com
192.168.200.3 kaspersky-labs.com
192.168.200.3 kaspersky.com
192.168.200.3 liveupdate.symantec.com
192.168.200.3 liveupdate.symantecliveupdate.com
192.168.200.3 mast.mcafee.com
192.168.200.3 mcafee.com
192.168.200.3 media.fastclick.net
192.168.200.3 my-etrust.com
192.168.200.3 nai.com
192.168.200.3 networkassociates.com
192.168.200.3 norton.com
192.168.200.3 phx.corporate-ir.net
192.168.200.3 rads.mcafee.com
192.168.200.3 secure.nai.com
192.168.200.3 securityresponse.symantec.com
192.168.200.3 service1.symantec.com
192.168.200.3 sophos.com
192.168.200.3 spd.atdmt.com
192.168.200.3 symantec.com
192.168.200.3 trendmicro.com
192.168.200.3 update.symantec.com
192.168.200.3 updates.symantec.com
192.168.200.3 updates1.kaspersky-labs.com
192.168.200.3 updates2.kaspersky-labs.com
192.168.200.3 updates3.kaspersky-labs.com
192.168.200.3 updates4.kaspersky-labs.com
192.168.200.3 updates5.kaspersky-labs.com
192.168.200.3 us.mcafee.com
192.168.200.3 vil.nai.com
192.168.200.3 viruslist.com
192.168.200.3 viruslist.ru
192.168.200.3 virusscan.jotti.org
192.168.200.3 virustotal.com
192.168.200.3 www.avp.ch
192.168.200.3 www.avp.com
192.168.200.3 www.avp.ru
192.168.200.3 www.awaps.net
192.168.200.3 www.ca.com
192.168.200.3 www.f-secure.com
192.168.200.3 www.fastclick.net
192.168.200.3 www.grisoft.com
192.168.200.3 www.kaspersky-labs.com
192.168.200.3 www.kaspersky.com
192.168.200.3 www.kaspersky.ru
192.168.200.3 www.mcafee.com
192.168.200.3 www.my-etrust.com
192.168.200.3 www.nai.com
192.168.200.3 www.networkassociates.com
192.168.200.3 www.sophos.com
192.168.200.3 www.symantec.com
192.168.200.3 www.symantec.com
192.168.200.3 www.trendmicro.com
192.168.200.3 www.viruslist.com
192.168.200.3 www.viruslist.ru
192.168.200.3 www.virustotal.com
192.168.200.3 www3.ca.com

»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{42E04B31-BC44-46F6-9368-E0732583DF3F}: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22
HKLM\SYSTEM\CS1\Services\Tcpip\..\{42E04B31-BC44-46F6-9368-E0732583DF3F}: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22
HKLM\SYSTEM\CS2\Services\Tcpip\..\{42E04B31-BC44-46F6-9368-E0732583DF3F}: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22
HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=10.0.0.1 196.3.81.5 200.88.127.22


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning not selected.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll
 
Joined
Oct 21, 2007
Messages
1,102
Hi zero2619.

In these staange occurances (Virus/Spyware activity ?) I'm wondering if you are able to make another (Administartor) user
Try Start - Run - C:\WINDOWS\SYSTEM32\nusrmgr.cpl
To show (and add) your current users
 

zero2619

Thread Starter
Joined
Oct 29, 2007
Messages
7
It doesn't let me open nusrmgr.cpl. It says I don't have permission to open it and to contact the administrator.
 
Joined
Oct 21, 2007
Messages
1,102
Run this command (by clicking start -> run)

regsvr32 C:\WINDOWS\system32\shgina.dll

Then try to run: C:\WINDOWS\SYSTEM32\nusrmgr.cpl
again
 
Joined
Oct 21, 2007
Messages
1,102
Can you write down the lines above (to do)

Then Logoff

If you have a username that you can only click on, press Ctrl Alt Del (usually twice in a row) to get the old format sigin and password screen.

Type in Administrator
Hopefully password is blank

And see if you can get into ity that way.
 
Joined
Oct 21, 2007
Messages
1,102
Ok.

Last thing to do (before backup and repair or re-install Xp)

Can you go to Safe mode (repeatedly press F8 on Windows Startup - Select Safe mode)

Log in to Administrator (that Ctrl - Alt Del twice thing again to get the login Name)

Confirm you can (or cannot) get into Control Panel

Then run the regsvr32 C:\WINDOWS\system32\shgina.dll

Restart to normal mode

Try again

If no success, repair Windows (backup any userdata to DVD first)
 

zero2619

Thread Starter
Joined
Oct 29, 2007
Messages
7
No. I don't have access to the administrator. I can't open the files. I did manage to run regsvr32 C:\WINDOWS\system32\shgina.dll but nothing else is working.

Isn't there anything else I can do? I don't want to reinstall windows..
 
Joined
Oct 21, 2007
Messages
1,102
Sorry for delay.

Without Admin rights; and without being able to create another user. It is becomming very hard (!) to continue.

I think the backup and Repair option is the best you should hope for here.

By the way Repair is not re-install.

Boot from Xp CD
Install Windows (there's an " R" option here, but don't use it)
Then finally "R"epair Windows (This is the second R you have come to)

This will allow all to be the same as now, except:
All Windows Security Updates will be lost
You should have Control Panel back !

Please let us know, what you decided on.

Also:

A clean install of Windows (Everything gone that is)
is always the best option
 
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