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No audio, I think a virus my be affecting it?

Discussion in 'Virus & Other Malware Removal' started by zyri123, May 20, 2015.

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  1. zyri123

    zyri123 Thread Starter

    Joined:
    May 20, 2015
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    Hello, last night I turned off my computer to clean my GPU. After I turned it back on I had no sound coming through my headset. I've tried a few other headphones and they didn't work either. In my volume tray it shows sound playing but I hear nothing, I've already tried multiple solutions like re-installing my audio drivers and running Malware-bytes and Microsoft security essentials and a couple others I read online. The only thing I can think of what caused it was last night I ran a virus called NETSHOW.exe and installed by accident but I think I've removed it and I have no idea why I have no sound. Help would be very much appreciated.

    (I don't think this has anything to do with it but I plugged my monitor into my other GPU slot that I don't use and that's when it stopped working, then I plugged it back in to the other one and still no audio.)

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: AMD FX(tm)-6300 Six-Core Processor, AMD64 Family 21 Model 2 Stepping 0
    Processor Count: 6
    RAM: 16284 Mb
    Graphics Card: NVIDIA GeForce GTX 550 Ti, 1024 Mb
    Hard Drives: C: Total - 953766 MB, Free - 341598 MB;
    Motherboard: ASUSTeK COMPUTER INC., M5A97 LE R2.0
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
    Last edited: May 20, 2015
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