1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

No audio, no drivers work, doesn't detect sound card

Discussion in 'Windows XP' started by VladV, Apr 2, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    Hello,

    I'm pretty much lost here. A while ago I reinstalled windows XP on my parents' PC. On my next visit they told me there is no sound. I checked to see through dxdiag that it does not detect any sound card. So I thought I perhaps forgot the sound drivers.

    It has integrated audio chipset and I didn't know exactly which audio drivers to install. Tried a bunch, some didn't even install and others installed, but no sound still.

    Then I uninstalled audio drivers and just tried to do a windows update. That redirected me to a bunch of sound drivers, tried the newest one - same, no sound still. And dxdiag still says that there is no sound card.

    After a while I found the driver CD for the motherboard. Installed the sound drivers from there and STILL no sound.

    So I'm pretty much stumped. Maybe the the hardware is failing? The motherboard is relatively new (about a year old). Any ideas? Much appreciated.


    Vlad
     
  2. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Did the CD have Chipset drivers?

    What is the make and Model...?
     
  3. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    AD77 Infinity. Is that it?

    EDIT: Sorry, found it: VIA® VT8377 and VT8235CD (found it in user's manual)

    Also if this helps:

    Onboard Audio Features
    • AC’97 2.2 S/PDIF extension compliant codec
    • Supports Microsoft┬« DirectSound/DirectSound 3D
    • AC’97 supported with full duplex, independent sample rate
    conver ter for audio recording and playback
    • 6-channel audio output
     
  4. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    On the Cd does it have Motherboard drivers......and I personally do not know that name
     
  5. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    There is a VIA service pack which includes:
    VIA PCI IDE Bus Drivers
    AGP driver
    VIA Inf driver 1.70
     
  6. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    bump
     
  7. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
  8. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    Just did. No luck. Dxdiag still says there is no sound card detected.


    EDIT:

    I have a hunch it has something to do with this:
    [​IMG]
     
  9. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
  10. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    It seems it doesn't even detect any sound devices, but see for yourself, attached a report.
     

    Attached Files:

  11. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    You will have to look inside and get the motherboard serial number.......
     
  12. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    7A11102301. is that it? It was on a sticker with a bar code.
     
  13. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Am I correct in thinking you cannot get online with that PC?
     
  14. VladV

    VladV Thread Starter

    Joined:
    Apr 2, 2010
    Messages:
    11
    I am online on this PC now.
     
  15. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/914272

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice