"No Audio Output Device is Installed"

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annaz123

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Joined
Dec 5, 2011
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4
Hello techguys!

A while back, out of nowhere, I had lost my sound. I have had one of my tech-guy friends take a look at it and he came to the conclusion that I needed an external sound card. So I have been using one. I believe he had also tried to reload the drivers and such. HOWEVER, the other night out of nowhere (again) I HAD SOUND without the external sound card! It was a miracle! Then just as quickly as it had returned it disappeared again leaving the same red "X" over my speaker icon with the "No Audio Output Device is Installed" message...again...But if it is a problem with my internal sound card then how did I get my sound back, even if it was briefly; broken is broken isn't it???

So, today I have been trying to uninstall and re-install the appropriate audio drivers from HP, as I do have an HP pavilion dv9700. But when I got the the most recent updated drivers I could not "open" them after they had been downloaded. So I went into Control panel and tried to uninstall whatever audio drivers were there. Realtek uninstalled without a problem, but conexant HD audio will not. I right click, hit uninstall, the little loading circle goes for a second or two and then nothing happens. After googling this, it seems that this could be a large variety of things.

Please help. After getting the sound back and then loosing it, it makes me think there is something fishy going on within my pc.....
 
Joined
Dec 1, 2011
Messages
3
go to control panel then system and click on device manager click on sound from the list the uninstall driver then restart the computer and it will work just try
 

annaz123

Thread Starter
Joined
Dec 5, 2011
Messages
4
From the Device Manager there is no "sound", So i clicked on system devices>system speaker. Under system speaker properties under "general" the "device status" is "No drivers are installed for this device. "

Is this was I need to uninstall??
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
You were right in downloading the latest driver from the manufacturer.

What is the exact problem you're experiencing when trying to install it?
 

Oddba11

Jim
It's My Birthday!
Joined
May 12, 2011
Messages
8,336
Just as likely the hardware is faulty as it is a driver problem.

Ensure you are installing the correct drivers. Some models shipped with various hardware, so there are drivers on the website for each model. You likely have Realtek OR Conexant, not both.
 

annaz123

Thread Starter
Joined
Dec 5, 2011
Messages
4
The exact problem i am having when trying to install is when i try to open the driver after it has been installed nothing happens. The little loading circle next to my mouse goes for about 3 seconds then nothing happens.
 

annaz123

Thread Starter
Joined
Dec 5, 2011
Messages
4
interesting...because I had both drivers installed. Realtek uninstalled without an issue, yet conexant WILL NOT uninstall.
 
Joined
Dec 18, 2004
Messages
250
was your original sound onboard on the motherboard?

You might have to go into BIOS and disable it, it could be interfering with the new external card. It does sound like it's malfunctioning though. Imo if the external is working nice, disable the old and continue to use that.
 
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