No Audio

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mustang19

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Feb 9, 2007
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I'm a beginner - Suddenly lost all audio - "speaker" icon on tool bar vanished - control panel/sounds & audio devices/volume tab - says"no audio device" - I get the sounds of Windows XP starting but thats it...no music,video, games sound - when playing a game screen says "exe_err_mss_init_failed_mp" also "no active mixer devices available" -computer less than one year old - any ideas ?
 
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Right-click My Computer, manage, Device manager. What do you see under Sound?
 

mustang19

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Feb 9, 2007
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I right clicked /my computer/manage/device manager - under "sound,video & game controllers I got :

audio codes
legacy audio driver
legacy video capture device
media control device
realtek hi def audio
video codecs

I clicked each one / "all devices working properly"

Any ideas ?
 
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Aug 1, 2003
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Run PCWizard. Click the Multimedia icon (musical note and speaker). What does it say for "Device Audio", "Audio Playback", and "Audio Recording"?
 

mustang19

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Feb 9, 2007
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Ok... PC Wizard shows under "Device Audio" - 828016(ICH7 Family) Hi Definition Audio

There was no "Audio Playback" or "Audio Recording" in the list.

What next ? I appreciate your help!
 
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Nov 8, 2006
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mustang19 said:
I'm a beginner - Suddenly lost all audio - "speaker" icon on tool bar vanished - control panel/sounds & audio devices/volume tab - says"no audio device" - I get the sounds of Windows XP starting but thats it...no music,video, games sound - when playing a game screen says "exe_err_mss_init_failed_mp" also "no active mixer devices available" -computer less than one year old - any ideas ?
you can install driver card sound ::)
 

techkid

David
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Sep 1, 2004
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Is there any devices in Device Manager (from Elvandil's post) with a yellow mark next to them, or a red cross?
 
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Go to the Sounds, etc. applet in Control Panel. What is listed as Default Device in the boxes? Can you change these?

Have you made any changes to BIOS settings?

From PCWizard, what mainboard/chipset do you have (or any other information that may help identify your sound, such as make/model of computer, if the sound is original equipment)?

Try going back into Device Manager and right-clicking "realtek hi def audio" and "Legacy Audio Device". Choose to remove them and reboot the machine to see what is detected on boot.
 

mustang19

Thread Starter
Joined
Feb 9, 2007
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5
Audio tab of "Sounds & Audio Devices Properties" - Sound Playback ...no playback devices -Sound Recording ... no recording devices - MIDI Music Playback ... no midi playback devices ----- all are in "ghost" mode - can't access volume or advanced button.

No changes to BIOS settings .......
 
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Feb 13, 2007
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When was your sound working last? Has anything been installed or removed or changed since then?
 

brooksy

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Feb 14, 2007
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118
as to what evil has said i think the best option is to uninstall the sound drivers

Device manager->sounds,videos and game controllers>Right click on realtek hi def audio
>click uninstall and then reboot the computer.

When the computer restarts it will automatically detect the sound card and re-install the driver.

Let me know if this helps....
 
Joined
Apr 24, 2007
Messages
1
Ive been having what seems to be the same problem. Ive done everything I can find online and I still get nothing. Under my device manager>sound, video and game controllers there is just an icon for Audio Codecs, legacy audio drivers, legacy video capture devices, media control devices, and video codecs. Whenever I right click on them and view their properties it says that there all working properly. Ive tried installing new drivers but they don't seem to do anything. The speaker icon is also missing in the bottom right hand corner. and when ever i go to start>control panel>sounds and audio devices everything is grayed out and says "no playback devices." If there is anything anyone can do to help please tell me. I would really like to get to listen to some music.
 
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