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no backup

Discussion in 'Hardware' started by halaywi, Jun 21, 2018.

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  1. halaywi

    halaywi Thread Starter

    Jun 21, 2018
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 3973 Mb
    Graphics Card: Intel(R) HD Graphics 4000, 1794 Mb
    Hard Drives: C: 464 GB (151 GB Free); E: 1863 GB (753 GB Free);
    Motherboard: Hewlett-Packard, 17F6
    Antivirus: Windows Defender, Disabled

    My external drive is accessible to show and access its files. But both the computer settings page and the control panel say it is disconnected and it does not run backups. What to do? Thanks!
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