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No boot device in Dell Optiplex GX100... in Uganda!

Discussion in 'Hardware' started by Zdy, Jan 24, 2013.

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  1. Zdy

    Zdy Thread Starter

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    Hi
    I am wondering if anyone can help me. I am in Uganda where I work as a volunteer and I am helping someone with their computer that was donated to them. It is an old Dell Optiplex GX100.

    When we turn it on it says " No boot device available - strike F1 to rety boot, F2 for setup utility."

    I can get into BIOS and for all the Primary and Secondary drives it just says "off".

    There are not computer support services availalble nearby because we are in the middle of Uganda and there are no installation/boot disks available (although I could possibly download through email if needed)

    Anyone able to give help from a distance?

    Thanks

    Zdy
     
  2. dai

    dai

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    set them to auto detect the drives in the bios

    check the data[wide cable] is plugged in securely at the drive and the m/board
     
  3. Zdy

    Zdy Thread Starter

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    Thanks so much, I have done that. The cable made no difference but I set Primary Drives 1 and 2 to auto and it now gets into the windows log in screen.

    However...
    It is taking FOREVER to load. It first shows the MSdos screen where it says "Primary Drive 1 not found" then it goes through a black screen with white dots at the bottom (like a loading screen). Then it starts windows but after a while it goes to a black screen with just the mouse pointer for about 5-10 mins before the final windows log in screen shows. Then the mouse is not working!

    What should I do next?

    Thanks again

    Zdy
     
  4. dai

    dai

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  5. Zdy

    Zdy Thread Starter

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    Hi Dai

    Thanks! Sorry to sound stupid but how do I do that when the mouse isn't working?

    No there are no disks.. these computers appear to have been donated several times.

    Zdy
     
  6. dai

    dai

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    checking the hard drive

    download the dos iso

    burn it to disk with imgburn

    http://www.filehippo.com/download_imgburn/

    then boot the computer from the disk,it runs before anything else cuts in

    we will worry about the mouse later
     
  7. Zdy

    Zdy Thread Starter

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    Ok, have got as far as creating the CD but the Dell BIOS doesn't allow me an option to boot from CD. The only option it gives is "hard disc drive C"
    hmm??
     
  8. dai

    dai

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    does it list the cd drive in the bios under drives
     
  9. dai

    dai

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  10. Zdy

    Zdy Thread Starter

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    No I don't think so. There is Diskette Drive A and Diskette Dribe B (both of which are disabled) and Zip floppy support.
     
  11. dai

    dai

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    i don't know of any thing that will fit on a floppy

    it may be old but i thought it was a 99 machine and expected it to have a cd drive in it
     
  12. Zdy

    Zdy Thread Starter

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    It has a CD drive which I think was previously working... just not now!
     
  13. dai

    dai

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    can you see the cd listed in the bios if not check the cables into it

    try a new data cable

    does the draw open and close

    does the light on it flash for a few seconds when you start the computer
     
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