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No connections are available for wireless

Discussion in 'Networking' started by fly123, Jul 1, 2019.

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  1. fly123

    fly123 Thread Starter

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    My old XPS 8300 worked on a wired connection just fine before. Now I'm trying to set it up on wireless because it has the 1501 wireless adapter but nothing seems to work. These are the steps I tried (win 7 64):

    _ started wlan autoconfig and left it on automatic
    _ changed power setting of adapter to disallow window to turn it off to save power
    _ changed power plan setting to max performance for wireless adapter
    _ I had AVG and Avast a long time ago but uninstalled both, so I ran uninstallers for them in safemode
    _ ran sfc /scannow no problem found
    _ ran netsh winsock reset
    _ uninstalled and reinstalled the adapter driver with and without Dell Wlan card Utility, it is up to date
    _ bios up to date
    _ disabled windows firewall

    In ipconfig /all, it shows "media disconnected" for all except the first line

    I don't know what's left to do, some one please help!
     
  2. flavallee

    flavallee Trusted Advisor

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    Dell XPS 8300 Desktop PC (support site)

    The Dell Wireless 1501 WLAN Half Mini-Card is a very old wireless device, and the last driver for it was released more than 7 years ago.

    You should consider replacing it with a more modern and faster internal wireless card or external USB wireless adapter.

    ----------------------------------------------------------------
     
  3. managed

    managed Trusted Advisor Spam Fighter

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    Not sure if it matters but that 1501 wireless card uses 2.4GHz only so your wireless router has to be set up to deliver that frequency rather than 5.2GHz alone.
     
  4. fly123

    fly123 Thread Starter

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    modem has both 2.4 and 5G
     
  5. managed

    managed Trusted Advisor Spam Fighter

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    Do you see the wireless card under Network adapters in Device Manager and is the driver installed and working ?
    Do you see a wireless icon near the clock at bottom right ? If you do what happens when you click on it ?
    What version of Windows are you running on that PC ?
     
  6. Couriant

    Couriant Trusted Advisor

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    I agree with Frank, you are probably better off getting a new USB adapter.
     
  7. fly123

    fly123 Thread Starter

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    yes i see the wireless adapter in device manager and it says device working, driver up to date.
    i see a wireless icon near the clock with a big red X on it, click on it i see "no connections are available" then a link for trouble shoot and a link to network and sharing, same for when i mouseover it
    win 7 64bit pro
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    I think you could have a faulty wireless card and I agree that a Usb adapter would be your best bet now.
     
  9. Couriant

    Couriant Trusted Advisor

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    If it's not seeing anything, use the Troubleshooting to see if it detects the wireless card is disabled. You can also check this in Network and Sharing Center.

    If it doesn't see anything wrong, then it doesn't seem that the adapter is receiving the signal. Is this a built in wireless, or a card that has an antenna?
     
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