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No Control Panel Access, etc....

Discussion in 'Virus & Other Malware Removal' started by tysee, Dec 5, 2007.

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  1. tysee

    tysee Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    4
    I can't access my control panel, and I've tried many different ways. I get an error message that says I do not have access to my control panel and to contact the network admin, which is obviously rediculous since that would be me.

    I can't use my live update with norton 360. I've also been using AVG to try to get rid of all these viruses, adaware, etc. It usually shuts down on me if I walk away and scan it because it overheats, and whenever I open up a new tab in IE, it doesn't go to a blank page like it should, it's some random adware page . Still I have deleted all my temp internet files even though I can't get into internet options from the control panel and do it the easy way... I'd rather not wipe out my whole comp!

    If anyone could help me that would be really really appreciated. I made a post a while ago, but never had HijackThis until recently my friend gave it to me and I assume it helps narrow things down. I have an idea of a few things that look bad, but I don't want to delete anything without some expertise.

    Thank you all very much.


    Logfile of HijackThis v1.98.2
    Scan saved at 1:09:55 AM, on 12/5/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\S24EvMon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\system32\LxrJD31s.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\RegSrvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZCfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\1XConfig.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
    C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\System32\dllhost.exe
    C:\Program Files\Grisoft\AVG7\avgwb.dat
    C:\temp\hijackthis\HijackThis.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton 360\ScanStub.exe
    C:\Program Files\Internet Explorer\iexplore.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://home.microsoft.com/search/lobby/search.asp
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.search.msn.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: (no name) - {A95B2816-1D7E-4561-A202-68C0DE02353A} - C:\WINDOWS\system32\okissukl.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\okissukl.dll
    O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
    O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [plite731] C:\WINDOWS\plite731.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
    O20 - AppInit_DLLs: C:\WINDOWS\system32\sulimo.dat

    [email protected] is my email address as well.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    You need to read the replies to your threads here. This is from: http://forums.techguy.org/malware-removal-hijackthis-logs/644545-scanstub-exe-norton-360-a.html

    I still need you to get the download hijackthis as the one you have is old. Also you need to post the entire log.



    Please download (save) SmitfraudFix (by S!Ri) to your desktop. SmitfraudFix runs under W2K, XP only.

    Extract the content (a folder named SmitfraudFix) to your Desktop. Select all of the contents and Extract them
    to a new folder called SmitfraudFix.
    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm
     
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