no desktop sound or DVD sound

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buzzy

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Nov 22, 2001
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I have no desktop(ex. startup, prompts or shutdown, etc.) sounds or DVD sounds from speakers or sub-woofer. CD player sound works along with the sound used in games. No error messages have appeared. Have checked all volume controls and there O.K.
 
Joined
Jan 20, 2000
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Hello and welcome to TSG...


Please check this: RIGHT click on My Computer and choose PROPERTIES. In that window choose the DEVICE MANAGER Tab. Are there any YELLOW ! listed?

Everything should show a + by it in the list. Post back and we will go from there.
 

buzzy

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Joined
Nov 22, 2001
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Thank you for responding.

All + signs are showing, but I don't know what you mean by YELLOW.
 
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If all the + signs are showing, then so far so good. I was looking for a little yellow "!" beside one of your devices. This would mean that something, like the soundcard wasn't working properly. Since you didn't see any yellow exclaimation marks (!) then so far so good.
If you can play a CD in your CD Rom and you hear sounds when playing games, then I wonder if the sound events for windows cleared itself. Try this, START/Settings/Control Panel then choose the Sounds icon. Look and see if there are any sounds assigned to your 'start windows' and 'shutdown windows' in the schroll. There should be a picture of a speaker by the event and you should be able to sample each event sound by clicking on the "play" button. Does this work?
 

buzzy

Thread Starter
Joined
Nov 22, 2001
Messages
4
The little speakers are next to them, but none of those sounds work. When using computer no desktop sounds work.
 
Joined
Jan 20, 2000
Messages
2,984
Buzzy, If none of the sounds play then for some reason your computer is not playing .wav files. What kind of sound card do you have? You can find this info by: RIGHT clicking My Computer and choosing PROPERTIES, then clicking the DEVICE MANAGER Tab and then clicking the + by VIDEO, GAME, and CONTROLLERS. Your sound card should be listed there. Is this in Win98 or WinME? What kind of computer? Have you installed some software before this happened or did this problem just showed up? If you loaded a "player" (like Winamp) and then removed it, it could be simply a file association problem with .wav files.

You could remove your soundcard (not physically) from the Device Manager and then reboot and let Windows find it and set it up again but BEFORE you do this, some more info is needed on your system. Do you know if your sound is onboard ( built into the motherboard ) or a seperate card?

Please post back with your answers, thanks.
 

buzzy

Thread Starter
Joined
Nov 22, 2001
Messages
4
I started having other problems also, so I used my GO BACK feature and reverted my drive back two months and now everything is working.

Thank you for your time. I very pleased with this web site and would use it again.

Buzzy
 
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