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No display and slow windows

Discussion in 'Hardware' started by Samg66, Aug 5, 2018.

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  1. Samg66

    Samg66 Thread Starter

    Joined:
    Aug 5, 2018
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    OK so first of all here are the PC details.
    Processor: i5 3rd gen
    Gpu: Amd r9270x 2gb
    Ram: 16 GB
    Hard : 1 tb

    So I bought this PC recently and been using it for 1-2 months.
    Now I used to play overwatch at high settings at 100 fps. Or pubg at 60 fps with high settings with no problem.

    Now I don't remember what cause it but when I start it the display don't show up. I restart it multiple times by removing CMOS cell or sometime putting it back and it works. So I thought it maybe the cell. Bought a new one but still gave me the same issue.

    I was busy on working so didn't focused in fixing the issue. But then sometime when I am playing overwatch or some other game the screen go black. I thought it maybe the GPU driver issue. So I installed the latest driver but it didn't solved the issue but created new issues so I installed the previous driver back.

    I thought maybe its overheating
    GPU temp was 80 when playing games or 50-55 when doing nothing.
    So I reduced the game settings to low.
    The display going off kind of resolved for some days I was able to play games at low settings but with 100% render scale.

    Although the fps started to go down to 59 at low when I used to get 100 at high on same device.

    P.s the black screen at start is not resolved yet. Its still happening and this time I found a better solution rather than removing CMOS. I just restart the PC couple of times while a bootable USB is attached and it start in 3-4 attempt.

    I thought maybe its a window issue because I was using window 10 lite version and it was also getting slow day by day.

    So I downloaded the latest version from windows website and made my USB bootable. It contains like all type of windows home,pro,business e,t,c.
    So I installed windows pro ( cuz its pro so why not)

    And now when I start it stays at lock screen for some minutes and don't give option to enter password.
    Now after 4-5 minute when it actually gives an option to enter password and j login into the PC.

    Well guess what it takes 10-15 minutes to get on the main screen.

    My hard is not full BTW so its not a problem.

    P.s: remember the no display issue that come at start that required me to restart multiple until the led finally catches the PC and show display. Well its STILL THERE.


    So I am kind of tired now. I can't return it as its a custom built. So I want to know which part may be causing the issue or is it software/driver related?
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,218
    Please open an Elevated Command Prompt window (on the Start screen, type "Command" - a Command Prompt icon will appear, right-click on it and select Run as Administrator) then at the prompt, type the following (be sure to include the spaces):

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

    After running the command, two files will appear on your desktop, report.txt and repfiles.cab. Please open the report.txt file in Notepad and copy and paste the contents here. The repfiles.cab is only a backup file and can be ignored for the time being.
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,218
    Are you still with us?
     
  4. crjdriver

    crjdriver Moderator

    Joined:
    Jan 2, 2001
    Messages:
    39,868
    Win10 is not supported with that old of hardware; the 3xxx processors are now 6yrs old.
    I assume you purchased this system used.

    Please post the requested report.
     
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