No DNS servers work, ISP or Google

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RequestingAssist

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Connection has been going down every day for hours for the past week with my browser reporting DNS errors. I tried switching my router to Google DNS, figuring that would solve the problem, but it didn't. I've tried every other open DNS I could find to no result. I don't think it's the the router, though, because the connection would just be dead all the time if it was a hardware problem, yeah?

Is it possible that the ISP is somehow forcing traffic through their cruddy servers when I try to use others?
 

etaf

Wayne
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it maybe a ISP issue
do you have other devices connected and do all devices disconnect

what happens to the lights on the router when you get disconnected
 

RequestingAssist

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All devices disconnect, all lights on the router stay on. To me, this says that the ISP's DNS servers are down, but I don't understand why switching to a public server does not solve the issue.
 

etaf

Wayne
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or the router/modem is faulty
have you called the ISP and discussed ?
 

plodr

Liz
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Jun 27, 2014
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Disconnect the router from the modem and attach one computer to the modem. Does it stay connected or does it go down?

If it stays up, then I'd look at the router as having a problem.

If it goes down, the problem is either the modem or your ISP. Ask any others in your neighborhood who have the same ISP to see if this happens to them. If not, then complain to your ISP and get a tech out to look at the signal strength coming into your house.
 
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