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No Ethernet connection on my laptop

Discussion in 'Networking' started by eveshi, Jan 19, 2017.

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  1. eveshi

    eveshi Thread Starter

    Jan 19, 2017

    I have a problem concerning my laptop to internet connection. For the past two weeks I tried to fix it. I was able to fix it for a day or two and then it again doesn't work. Sometimes when I shut it down it starts to work fine again for about 20 to 30 minutes and then it again loses wireless internet connection. I have a Windows 8.1 version. I don't know how to fix this problem. I tried watching videos on installing and reinstalling the programs. When it loses connection it shows that I have a code 10 problem. I feel like my laptop just forgets to work wireless.

    Anyone experiencing the same problem?

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1
    Processor Count: 4
    RAM: 6075 Mb
    Graphics Card: Intel(R) HD Graphics Family, -2016 Mb
    Hard Drives: C: 674 GB (613 GB Free); D: 23 GB (2 GB Free);
    Motherboard: Hewlett-Packard, 2211
    Antivirus: Norton Security Suite, Enabled and Updated
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    do a restart - NOT shutdown and start - But restart. This bug applies to W10 , but no harm in trying that first

    Lets re-install the driver

    It looks like you have a HP PC
    whats the exact model of the PC and then we can install a new driver
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