Solved No Internet Access on Network Icon

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
The network icon on my Windows 10 task bar has a yellow triangle and the message when I hover says "No Internet Access" with an ethernet connection. I can access the internet, however. Sometimes I can get it to not display the yellow triangle by rebooting several times, but that doesn't always work. It only is a problem when an app checks the status before it continues, even if the system can access the internet. I have tried the DNS in the properties for Internet Protocol Version 4 (TCP/IPv4). I don't have the same problem with WiFi, but I prefer a wired connection.
 
Joined
Aug 23, 2018
Messages
12
try running troubleshoot on internet connections it should display a message with an error code or fix it
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
I had done that earlier and it said it couldn't provide a fix. Sometimes the "No Internet Access" warning goes away after a couple of hours. Yjat's the situation on this boot. One website suggested turning off fast boot to give the SW a chance to detect what is needed. I did that several days ago. It's still a tossup whether the warning is displayed or not. I've done the things suggested on the websites I've read, like Cange Network Profile to Private, Network Reset, etc.
 
Joined
Mar 28, 2018
Messages
16
I had similar issue with my laptop and it got fixed once i updated the LAN driver.
so i will suggest you to check for the driver update first.
if it is still not working. please reply back, i have some troubleshooting ways to fix it .
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,173
Just because you get a message the best driver is installed does not mean the most current driver is installed.

Expand the Network Adapters heading.
What's the exact name of the ethernet device listed there?

Double-click that ethernet device entry to open its properties window, then click the "Driver" tab.
What's the exact driver version and driver date listed there?

---------------------------------------------------------------
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
Realtek
1/19/2018
10.25.119.2018
Microsoft Windows Hardware Compatibility Publisher
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
I downloaded and installed the latest driver from the RealTek site and still have the same problem.

Realtek
6/15/2018
10.28.615.2018
Microsoft Windows Hardware Compatibility Publisher
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,173
10.28.615.2018 is the most current Realtek gigabit ethernet driver for Windows 10.

Have you tried switching to a different ethernet port in your modem/router?

Is your computer a laptop/notebook or a desktop/tower?

--------------------------------------------------------------
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
I have used a different router port. It is a desktop. BTW, the warning icon just disappeared.
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
I had entered "netsh int ip reset resetlog.txt" in the cmd window. I was in the process of closing windows to reboot when I noticed the warning icon was gone. I'll have to wait to see if that was coincidental or not.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,173
The good thing about having a desktop is you can install a gigabit ethernet card if the integrated ethernet device in its motherboard stops working.
I've had that happen to 3 desktops over the years - which is why I keep a couple of ethernet cards in my computer parts box.

---------------------------------------------------------------
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
It does work with a USB 3.0 dongle. This desktop is a new build with an MSI x370 Gaming Plus mobo. If I plug it into the dongle the warning icon disappears. When I move it back to the I/O panel it returns. Sometimes it disappears after it's been running for a while. The dongle is also a Realtek controller, but has a driver from 2015.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,173
I've only used an internal PCI or PCI-E ethernet card.
I've never used an external USB2 or USB3 ethernet adapter, so I'm not familiar with how well they work or what issues they may have.

---------------------------------------------------------------
 

wjburl

Thread Starter
Joined
Aug 22, 2018
Messages
11
I did a disable/enable in the Device Manager Properties. The warning icon was there for a few seconds and later disappeared.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top