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No Internet access, "Windows could not automatically detect network's proxy settings"

Discussion in 'Networking' started by ShadowTG, Jan 1, 2012.

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  1. ShadowTG

    ShadowTG Thread Starter

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    Jan 1, 2012
    Messages:
    5
    Hello, all.
    I have had a problem for about 3 days now which has rendered me completely unable to gain Intenet access on any network, when two other devices in the house (A netbook and DSi) can connect and browse no problem.
    The reason I am posting on this particular forum is because on Google searching my problem, I found this thread: http://forums.techguy.org/networking/962185-solved-laptop-suddenly-not-connecting.html
    The user who posted the thread has exactly the same problem as me, as well as the exact same laptop (Samsung R-519) and a D-Link router like me. Though somehow her problem was solved by her Father, she didn't specify how and I'm the only computer literate one in the house and so it's up to me only.
    In case you couldn't be bothered to read the thread linked above, here is some info on my problem, most likely more in-depth than the above user:
    It started off one morning, being constantly stuck at at "Identifying" on the Network pane in the Toolbar, and not granting any access to the Internet. Upon troubleshooting, it came up with the detected error "Windows could not automatically detect this network's Proxy settings."
    More recently I have managed to get rid of the "Identifying" status by entering 192.168.1.1, 255.255.255.0, 192.168.1.1 and 192.168.1.1 in the respective IP address, Subnet mask, Default gateway and Preferred DNS Server sections in the IPv4 Properties. I am not sure why I did it, but I think I saw someone say it on a forum and adapted it to my own PC's settings. Even though doing so has removed the "Identifying" status there is still no Internet access, when the signal strength is full and it says it is connected.
    Also, connecting to the network via Ethernet still has the "Identifying" status for some reason.

    Info on computer and other:
    PC: Samsung R-519 Laptop, given via Home Access Grant. Approx. 2 years old.
    OS: Windows 7 Professional 32x
    Router: D-Link DSL-2780 Wireless Router

    I am happy to give more information if it means you are able to help me out more, like the ipconfig /all and such.
    Thanks for reading, and also thanks in advance for helping out.
    (Oh, and also thanks for your patience since, being 14, I can be a little clueless about things at times.:p)
     
  2. Frank4d

    Frank4d Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    You setting for the IP address won't work because it is the same as your router IP address. If you are going to set a static IP address it needs to be a number outside of the routers DHCP range, between 192.168.1.2 to 254.

    How about returning the settings to Obtain an IP address automatically, then open a command window an type these commands:
    ipconfig /release
    ipconfig /renew
    ipconfig /all

    Post the results for the ipconfig /all
     
  3. ShadowTG

    ShadowTG Thread Starter

    Joined:
    Jan 1, 2012
    Messages:
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    I changed it to 192.168.1.154, but that brought back the "Identifying" status and so I put it back to 1. To be honest I wasn't sure what I was doing, I was just changing values and looking at the outcome.
    For some reason both /release and /renew come up with 3 error messages each...

    ipconfig /release:
    Windows IP Configuration
    An error occurred while releasing interface Wireless Network Connection 2 : The
    RPC server is unavailable.
    An error occurred while releasing interface Local Area Connection : The RPC serv
    er is unavailable.
    An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
    stem cannot find the file specified.

    ipconfig /renew:
    Windows IP Configuration
    An error occurred while renewing interface Wireless Network Connection 2 : The R
    PC server is unavailable.
    An error occurred while renewing interface Local Area Connection : The RPC serve
    r is unavailable.
    An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy
    stem cannot find the file specified.

    I guess I shouldn't do ipconfig /all yet since it hasn't properly reset?
     
  4. Frank4d

    Frank4d Trusted Advisor

    Joined:
    Sep 10, 2006
    Messages:
    9,126
    It looks like your network settings are damaged. Type services.msc in the Run box, and in the Services window scroll down to Remote Procedure Call (RPC). Verify the service is started, and startup type is automatic. If it isn't started, try to start it. If it won't, do you get an error saying a dependent service isn't started? If so, double click the Remote Procedure Call line, then the Dependencies tab. Make a note of the dependent services listed and check in the Services Windows if they are started.
     
  5. ShadowTG

    ShadowTG Thread Starter

    Joined:
    Jan 1, 2012
    Messages:
    5
    The service Remote Procedure Call (RPC) is already Started, and the Startup Type is already Automatic.
     
  6. ShadowTG

    ShadowTG Thread Starter

    Joined:
    Jan 1, 2012
    Messages:
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    You got any other ideas, Frank4d?
     
  7. ShadowTG

    ShadowTG Thread Starter

    Joined:
    Jan 1, 2012
    Messages:
    5
    I really hate to bump threads, but my problem's far from being solved and I haven't had a reply in over a day.
    Does anyone else have any ideas?

    *UPDATE*
    It seems my settings have reset themselves despite the errors, will post a full ipconfig /all in this post as soon as possible

    *UPDATE 2*
    Here it is.

    C:\Users\ShadowTG>ipconfig /all
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : SamsungR519-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Wireless LAN adapter Wireless Network Connection 2:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR9285 Wireless Network Adapter #
    2
    Physical Address. . . . . . . . . : 90-4C-E5-72-D5-96
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::510:97ff:5e64:904f%31(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.144.79(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 00-24-54-24-8D-2F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c24:6c84:af1a:4b23%11(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.75.35(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Tunnel adapter Local Area Connection* 17:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter Local Area Connection* 24:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Tunnel adapter isatap.{B1821C2A-3D15-4B69-87F8-15DC3E411DA3}:
    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    What can you do with that?
     
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