No internet access with Internet Security

[Teresa Jemtl]

We have installed Norton Internet Security system and have had nothing but problems with our internet service since. We recently had DSL installed and the problem has worsened. I called Qwest and have literally spent hours with the support techs. The last time was Monday. We tried every configuration possible and finally he concluded it was the Security. I need to be on the internet frequently and the only way I can access it is by disabling the security, which makes me very uncomfortable. Can you please help? Thanks Teresa

 

[Teresa Jemtl]

We have installed Norton Internet Security system and have had nothing but problems with our internet service since. We recently had DSL installed and the problem has worsened. I called Qwest and have literally spent hours with the support techs. The last time was Monday. We tried every configuration possible and finally he concluded it was the Security. I need to be on the internet frequently and the only way I can access it is by disabling the security, which makes me very uncomfortable. Can you please help? Thanks Teresa

 

[MFDnNC]

Dump NIS and get ZoneAlarm

 

[XxMattxX]

Just my own opinion, buy Norton is one of the worst security systems. It slows your PC down so much that you think it's crashed sometimes. Most computer work that I do for people I ask first if they have Norton on their systems. The second thing I do is uninstall it. You can get other programs for internet security. My suggestion is getting an external firewall for your PC and then run an internal firewall that is effecient, plus a virus scanner. If you haven't downloaded SP2 yet, then it's a good place to start. I know a lot of people like Norton, but they also are all brainwashed... You can get an external for about $80.

 

[mimo2005]

I am not sure if it is your case ,but so many people that installs a internet security like a firewall , when they just launch a prog like Iexplorer , the firewall ask you first time if you want that application connect to the net , they click NO ,what ! no ,so how are u gonna surf if you tell your firewall to block everything !!!!

 

[Teresa Jemtl]

Thank you for your reply, just about everyone agrees with you. I appreciate your help.Teresa

 

[Teresa Jemtl]

Thank you for your reply, it seems most agree with your opinion. I appreciate your response. Teresa