No Internet Access

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tscraper

Thread Starter
Joined
Dec 10, 2011
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1
I have 2 laptops that won't connect to the internet through my wireless router. They will connect through the ethernet cable though. When I click on connect, it says "waiting for network" but then closes itself and says it cannot connect. I also have one laptop that will not connect for several minutes after it "wakes up" from sleep mode or is restarted. It shows (No internet access). Can you help me with this problem?
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,486
do you have anything thats connected to the wireless and working ?

is the wireless security enabled - if so, would you log into the router and remove the wireless security and see if you can connect then

lets see an xirrus screen shot


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Run Xirrus Wi-Fi Inspector
Download and install

If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
Direct link to the program is here http://wpc.475a.edgecastcdn.net/00475A/XirrusWiFiInspectorSetup.1.2.0.exe

{If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

Then run and install the program - on a wireless enabled PC/Laptop
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

A user guide is available here http://www.xirrus.com/Products/Wi-Fi-Inspector/xirruswifiinspectorguide1-2-0.aspx

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

Note:
For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better.

If you are using the Mac OS then use http://www.istumbler.net/
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